Wondering how to fix Audible stops playing on iPhone/Android.
Yes, you are at the right place to learn about fixing the Audible stops playing issue.
Recently, some users have reported that the Audible app has stopped working while the screen is locked.
Mostly 2 types of issues are commonly registered with Audible app users.
1. Audible stops playing when the screen turns off on Android.
2. Audible stops playing when the iPhone sleeps [Screen Locks].
Various factors might have caused the issue. So, the methods to fix these issues will also be different.
In this guide, we’ll explain how to fix the audible stops playing on the iPhone/Android.
2: Disable the lock screen widget
4: Disable battery optimization
6: Check the data usage settings
8: Uninstall and reinstall the app
9: Enable Media Library Access on iPhone
10: Turn Off Restriction on iPhone
11: Disable the Background App Refresh on iPhone
We will discuss each of these in detail below.
Audible stops playing when the screen turns off on Android
Nowadays, many users are experiencing this when they are listening to the audio on their phone, and after a while, it suddenly stops.
This happens because the display was turned off immediately or the phone screen gets locked.
Follow the below steps to fix the issue of audible stops playing when the screen turns off.
Restart your Phone
As a first step, try restarting your mobile phone. Most of the device-related problems can be fixed by restarting your device.
Follow the below steps to restart your mobile phone.
Hold down the power button until the shutdown menu appears.
Choose the “Power off” icon.
Once the device completely shuts off, start it back up by holding the power button.
Once your device has restarted, play music or sound to test it.
Check whether the audible stops playing when the screen turns off issue is now resolved. If not, try the next method.
Disable the lock screen widget
To fix the issue, you need to disable the music widget in the lock screen settings.
The music widget interferes with the other third-party apps, and that makes the audio stop when the phone screen turns off.
Follow the below steps to disable the lock screen widget.
Open the phone Settings.
Click on the Lock Screen.
Then click on FaceWidgets.
Turn off the toggle for Music.
Check whether the audible stops playing when the screen turns off issue is now resolved. If not, try the next method.
Allow background activity
Follow the below steps to allow background activity of Audible app.
Open the phone Settings.
Click on the Apps.
Then tap on the Audible app.
Click on Battery.
Turn on the toggle for Allow background activity.
Check whether the audible stops playing when the screen turns off issue is now resolved. If not, try the next method.
Disable battery optimization
Follow the below steps to disable battery optimization.
Open the phone Settings.
Click on the Apps.
Tap on the three-dot icon at the top right corner.
Then choose Special access.
Click on Optimize battery usage.
Select on the Apps not optimized drop-down option and select All.
Finally, turn off battery optimization for Audible apps.
Check whether the audible stops playing when the screen turns off issue is now resolved. If not, try the next method.
Remove apps from sleeping
Follow the below steps to remove apps from sleep mode.
Open the phone Settings.
Click on the Device care.
Tap on Battery.
Then click on App Power Management.
Disable the toggle for the Put unused apps to sleep.
Then tap on Sleeping apps.
Remove the troublesome app if added there.
Check whether the audible stops playing when the screen turns off is now resolved. If not, try the next method.
Check the data usage settings
Follow the below steps to check the data usage settings.
Open the phone Settings.
Click on the Apps.
Select the Audible app.
Turn on the toggle for Allow background data usage.
Check whether the audible stops playing when the screen turns off is now resolved. If not, try the next method.
Update the app
Follow the below steps to update the Music app.
Open the Play Store or App Store on your mobile phone.
Search for the Audible app in the search bar.
Select your Audible app from the search results.
Click on the “Update” option from there.
Check whether the audible stops playing when the screen turns off issue is now resolved. If not, try the next method.
Uninstall & reinstall the app
Follow the below steps to uninstall and reinstall the Audible app on Android.
First, Delete/Uninstall your Audible app.
Open the Play Store or App Store on your mobile phone.
Search for the Audible app in the search bar.
Select the Audible app from the search results.
Once the installation is finished, click on the “Open” option from there.
Follow the below steps to offload and reinstall the app on the iPhone.
Open the phone’s Settings.
Click on General.
Then click on the iPhone Storage.
Tap on the Audible app.
Then click on the Offload App.
Confirm the app can offload by clicking on the Offload App.
Then click on the Reinstall App and confirm.
Hope the audible stops playing when the screen turns off issue is resolved now.
Audible stops playing when the iPhone sleeps [Screen Locks]
Follow the below steps to fix the audible stops playing when the iPhone sleeps.
Enable Media Library Access
Follow the below steps to enable Media Library Access.
Open the Audible app.
Click on the profile icon.
Then tap on the App settings icon at the top right corner.
Click on Data & Storage.
Scroll down and turn on the toggle of Enable Media Library Access.
Click on OK in the pop-up window.
Now access to the media library access is enabled.
Restart the phone again.
Check whether the audible stops playing when the iPhone sleeps issue is now resolved. If not, try the next method.
Turn Off Restriction
Follow the below steps to turn off the restriction.
Open the phone’s settings.
Click on the Screen Time.
Scroll down and tap on the Content & Privacy Restrictions.
Disable the toggle for Content & Privacy Restrictions.
Restart the phone again.
Check whether the audible stops playing when the iPhone sleeps issue is now resolved. If not, try the next method.
Disable the background app refresh
Follow the below steps to disable the background app refresh.
Open the phone’s settings.
Click on General.
Then click on the Background App Refresh.
Tap on Background App Refresh.
By default, the background app refresh is on Off. Change it to Wi-Fi & Cellular Data.
Then go back and enable the toggle for the Audible app for background app refresh.
Hope the audible stops playing when the iPhone sleeps is resolved now.
Wrapping Up
In this guide, we have looked at different ways to fix audible stops playing on iPhone/Android.
Hope you got an idea about how to fix audible stops playing.
Kindly let us know if you have any queries.
Jasper Reed is the founder of heyhowtodoit.com with 8+ years of experience in Search Engine Optimization.He has researched, tested, and written hundreds of articles ranging from social media platforms to messaging apps.
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