10 ways to contact LinkedIn Customer Support (2022)

Illustration by Natasha Remarchuk from Ouch!

“How to call LinkedIn?”

LinkedIn does not have a public phone number that allows one to call and speak directly with consultants.

If you were just googling that question, though, you’re probably in need of urgent support from LinkedIn with regards to your company profiles.

Well, you’re not alone.

In the era of online support, we are accustomed to being able to get in touch with businesses with ease. Online chats, email, and helplines are now the most effective and immediate ways to reach the companies whose services we rely on every day.

In the case of LinkedIn, however, the situation is slightly different.

The process of contacting LinkedIn may seem challenging, but it isn’t impossible.

Let’s take a look at the best way to contact LinkedIn support.

1. Get answers from LinkedIn Help Center

2. Contact LinkedIn support via Report/Report Abuse/Block

3. Contact LinkedIn Customer Support by raising a ticket

4. Get answers from Quora and Reddit

5. Contact LinkedIn Support via Twitter

6. Use Linkedin contact emails

7. Use a direct link to contact LinkedIn Customer Services

8. Contact Linkedin Customer Service via chat

9. Message consultants/schedule a call

10. Contact LinkedIn Customer Support directly

We will discuss each of these steps in detail below.

Get answers from LinkedIn Help Center

In many, many cases, help centers are helpless. Despite their name, they are often outdated or provide little value. Fortunately, this is not true of the LinkedIn Help Center, which is regularly updated with knowledge.

LinkedIn Help Center is an extensive and regularly updated resource on the use of the platform, managing LinkedIn accounts, general rules of using LinkedIn, as well as privacy and security.

Use the help panel if you have any questions, as it is a true treasury of basic and advanced information about how to use the platform. You can access it for free, 24/7, even if you are not logged in to LinkedIn. You can still use this support channel even if, for example, your account has been hacked or blocked.

As well as many pages explaining how the platform works, the Help Center includes an FAQ section.

LinkedIn users often face a wide variety of problems, so the most commonly asked questions are ready-made solutions. Upon clicking on a topic of interest, you will be redirected to the solution page. At this point, you may already be able to find the answer you want.

It is very easy to navigate through the Help Center. The site contains a lot of useful resources, solutions to specific issues, and answers to common questions. In addition to it, you can get help for various LinkedIn products in the below links.

Prior to reaching out to other support channels, you should use the Help Center as your first step. However, regardless of how extensive the Help Center is, it may not contain the answer to your question. Below are some other suggestions you might find useful in such a situation.

Contact LinkedIn support via Report/Report Abuse/Block

Only logged-in users can use this option to contact LinkedIn customer service. Should you lose access to your account on this site, you must proceed to other methods of contacting LinkedIn.

Using the “Report/Report Abuse/Block” option is worthwhile if your issue is purely technical. It can be found by clicking the vertical dots in the upper right corner of a post. You can only access this option after you have logged in, which was not the case with the previous option.

LinkedIn allows users to report broken pages, payment problems, and content that is offensive or in violation of its rules using this method.

It is important to remember that LinkedIn does not have access to all of your data, so be sure to describe your problem clearly when reporting it.

Ideally, you should also include screenshots. You will receive a response from a LinkedIn administrator who will analyze the report. The status of your ticket can be viewed in your account. You can appeal a decision if your request is rejected.

Contact LinkedIn Customer Support by raising a ticket

Here, will mention the ways to get a LinkedIn support ticket by contacting LinkedIn customer support through the LinkedIn app and through the browser on a desktop or laptop.

How to create a LinkedIn Support Ticket through the LinkedIn app?

Follow the steps below to contact Customer support through the LinkedIn app on mobile to raise a LinkedIn support ticket.  

Open the Linkedin app. 

Click on the profile pic on the top left of the page. 

Click on “Settings”.

Contact LinkedIn customer support through mobile to raise linkedin support ticket

Scroll down to find “Help Centre” and click on that. 

Contact LinkedIn Help Center to raise linkedin support ticket

Click on the options under “Recommended Topics”. 

Click on “Basics”.

Contact LinkedIn Help Center to raise linkedin support ticket

Click on “Contact us” on the bottom left of the page. 

LinkedIn Contact us to raise linkedin support ticket

Click on “Get help from us”

LinkedIn get help from us to raise linkedin support ticket

Click on Other.

LinkedIn Other Help Center to raise linkedin support ticket

Enter the required details. Click on “Create a support ticket”, if you could not find any solution on the results shown.

LinkedIn Support ticket

Now a form will be displayed. Enter the required details.

LinkedIn form to raise linkedin support ticket

Click on “Submit”.

How to create LinkedIn Support Ticket through the browser on desktop or laptop?

Follow the steps below to raise Linkedin Support ticket by contacting Customer support through a browser on a laptop or desktop.

Open the Linkedin profile on your browser.

Click on the “Me” icon on the top right of the page.

Contact Linkedin through a browser

Select “Help” and click on “Open Help in a new tab”.

contact Linkedin support to create linkedin support ticket

Select “Help” and click on “Open Help in a new tab”.

Click on any Recommended Topics.

Linkedin customer support help center to create linkedin support ticket

Scroll down and click on “Contact Us”( if you can’t find the Contact Us there, then ).

Contact LinkedIn contact us to create linkedin support ticket

Click on “Get help from us”.

Linkedin get support from us to create linkedin support ticket

Click on “Other”.

Linkedin Help center to create linkedin support ticket

Enter your issue.

LinkedIn support ticket to create linkedin support ticket

Click on “Create a support ticket”, if you could not find any solution to the results shown.

Complete all the required files and click on “Submit”.

Get answers from Quora and Reddit

You can ask your specific queries on Q&A platforms like Quora and discussion platforms like Reddit. They have an active community of users who answers queries related to LinkedIn.

linkedin reddit

These are some of the Reddit communities where you can ask LinkedIn-related queries.

Contact LinkedIn Support via Twitter

LinkedIn seems to have accounts on other social media sites like Twitter just for customer care.

You can tweet your problem to LinkedIn’s Twitter account.

Use Linkedin contact emails

Additionally, there are a few email addresses you can use to contact LinkedIn support. The majority of the time, you’ll receive an immediate reply from an autoresponder, but you may also receive a real response from a LinkedIn consultant as a follow-up.

Here are the ones most likely to work – keep in mind, though, that they may be deactivated over time and new ones could appear instead.

Use a direct link to contact LinkedIn Customer Service

You can submit your grievances directly at this link as well.

Contact LinkedIn support

Contact Linkedin Customer Service via chat

If you have any issues with LinkedIn services such as LinkedIn Learning, Advertising etc., you have the option to reach out to them via chat.

Following are some of the pages, from which you can directly reach out to LinkedIn Customer Service via chat.

On these pages, you can access the chat from the right side.

Contact LinkedIn Customer service chat

Depending on the number of available agents, the option is allocated to accounts gradually.

Due to resource constraints, chat support was canceled and/or severely restricted during the pandemic. However, it has the shortest response time.

Message consultants/schedule a call

If you run some LinkedIn campaigns, it’s likely that you were approached by some so-called LinkedIn Marketing Consultants via e-mails. They often offer, free of charge, their expertise and advice for your marketing campaigns run on LinkedIn. And it’s likely you haven’t accepted that offer, or you haven’t even seen it – but now, when you’re looking for LinkedIn support, it may be really valuable to look for such an email in your inbox.

It often contains a direct email from a particular employee of LinkedIn, so you may try your luck at replying to them directly, explaining your issue and asking for help.

Ultimately, you can schedule a call with a LinkedIn marketing expert. Such a short consultancy may answer your questions and you’ll be able, for free, to clarify your needs and doubts without contacting LinkedIn support.

Contact LinkedIn Customer Support directly

If none of the above methods works out and your problem is still unresolved, as a last resort, you can try to contact LinkedIn customer service directly.

Draft a letter and send it to LinkedIn Headquarters in the USA.

And here’s the LinkedIn address you can use:

LinkedIn Corp

1000 West Maude Avenue

Sunnyvale, CA 94085 United States

FAQs

How long does it take to receive an answer from LinkedIn Customer service?

Several factors can affect how quickly LinkedIn responds. On working days, the response time is generally twenty-four hours. The enquiries submitted overnight may take a little longer to respond. However, these timelines are not guaranteed.

How to contact LinkedIn Customer service without an account?

There are different methods mentioned in this article where you can contact Linkedin without an account. Contacting via Twitter is one among them.

Wrapping Up

Contacting LinkedIn customer service is difficult but not impossible. You will almost always get an automated response or no response at all.

Hopefully, using these methods for contacting LinkedIn support, you’ll be able to find the right method to solve your LinkedIn issues. Best of luck!