Is your Samsung TV keep turning off by itself? Don’t worry, we have got you covered.
To resolve the random turn-off problem of Samsung TV, you can try disconnecting all external devices connected to Samsung TV, place your Samsung TV in a well-ventilated place, update the system software, look for power problems, or do a factory reset.
This guide will walk you through a series of solutions to fix the Samsung TV’s turning-off issue.
Why Samsung TV keeps turning off?
Here are a few of the reasons why your Samsung TV is turning off.
- Not updated firmware
- Incorrect TV Settings such as sleep timer and echo settings
- Defective devices connected to your TV
- Power supply issue due to damaged power cord, power outlet or
- Issue with TV Remote
- Virus in TV
- Motherboard issue
- Internet issue
How to Fix “Samsung TV keeps turning off”?
There are a number of proven tech tips that can help you prevent the Samsung TV from turning off.
It’s best to work through them in the order listed below as these solutions are organized from simplest and quickest to more complex and lengthy.
Fix 1: Restart the Samsung TV
Most of the issues with Samsung TVs can be fixed by restarting the TV. So, as a first step, just restart the TV.
- Turn the TV off by pressing the Power button on the TV itself or on the remote.
- Then unplug the cable from the power outlet.
- Wait for 30 seconds.
- Plug it back then.
- Turn the TV back on using the Power button.
Fix 2: Disconnect the external devices connected to Samsung TV
If any external devices such as USB, laptops, etc. are connected to your Samsung TV, then disconnect the cables of these external devices from your TV.
When there are no external devices connected to the TV, set the Sources to TV.
Follow the below steps to do it.
- Go to Settings
- Set the Sources to TV
Fix 3: Check the power supply to Samsung TV
Check whether your power cord is broken or damaged. If it is broken, then you need to replace it.
If it is working fine, then you need to check the power outlet. If there is low power, then your TV will keep turning off.
To check the power outlet, you can connect some other device to the same power outlet and check whether it is working fine.
You can also try connecting your Samsung TV to a different power outlet and check whether the random turn-off issue is now resolved.
If you are using a Surge protector, check whether it is faulty or not. To check this, you need to plug the TV cord directly into the outlet. If the Samsung TV is working fine, then you need to replace or repair your Surge protector.
Note: Make sure to use a certified HDMI cable. If you use an uncertified HDMI cable, the screen may be black, or a connection error may occur.
Fix 4: Check the TV Remote
Sometimes, the TV remote will send signals to automatically turn ON and OFF your TV at random intervals.
It’s usually because your remote batteries are low. Remotes are known to send off some weird signals when they’re on the last bit of juice.
Your TV could be interpreting infrared noise from your remote as an “OFF” command. So, you can replace your battery on the TV remote to check the issue still persists.
You also need to check the power button on the remote. Sometimes, it could be stuck.
Fix 5: Update Samsung Firmware
Sometimes, updating the Firmware of your Samsung smart TV to the latest version will fix the issue.
If you have not updated your Samsung TV for a while, follow the below steps to update it.
- Go to Settings
- Click on Support
- Click on Software Update
- Click on Update Now
Fix 6: Provide proper ventilation for Samsung TV
Your TV may overheat and stop working if there is poor ventilation and airflow. In that scenario, you can take the following actions:
- Turn off your TV.
- Using a dry microfiber towel, clear the TV’s back of all dust.
- Check to make sure nothing is obstructing the TV vents, as this could limit airflow and cause overheating.
Fix 7: Disable the Sleep Timer settings
Sleep Timer turns the TV off after a certain period of time. So, you need to check whether you or someone else enabled it earlier.
Follow the below steps to check whether you have enabled it or not.
- Go to Settings
- Click on General
- Select System Manager
- Click on Time
- Select Sleep Timer to Off
Fix 8: Turn off Eco Solution settings
Eco Solution feature turns the TV off to save power when there’s no input for a long time. So, you need to check whether you or someone else enabled it earlier.
- Go to Settings
- Click on General
- Select Eco Solution
- Turn Auto Power to OFF
Fix 9: Disable Anynet+
Anynet+ is Samsung’s version of HDMI-CEC. Every time an associated device, such as a PS4, is switched on, this feature turns on the TV.
A malfunctioning gadget could cause your TV to turn on and off at inconvenient times.
Take a look at disabling Anynet+ on your Samsung TV.
- Go to Settings.
- Select General.
- Select External Device Manager.
- Turn off Anynet+.
Fix 10: Carry out a factory reset of your Samsung TV
If none of the above techniques work out, you can do a factory reset of your Samsung TV.
When you do a factory reset, all of the TV’s software will be restored to the state when it left the factory.
Follow the below steps to do a factory reset of your Samsung TV.
- Press the Menu button on the remote
- Click the Settings button.
- Click on Support.
- Select Self-diagnosis.
- Scroll down and click Reset at the bottom of the list.
- Enter your PIN if you’ve set one. It is 0000 by default.
- Press Enter on the remote.
The TV will shut down and default to the original settings.
When it powers up you will need to go through the basic setup again, but once done this solved the problem.
The initial setup will need to be repeated when it powers on, however once completed, this fixed the issue.
Fix 11: Contact Samsung TV support
Sometimes, the issue might be with the Samsung motherboard or with a faulty capacitor or something else. Unless you have technical skills, you cannot repair it.
In this case, it is better to report the issue to the Samsung Service Center. Once you have reported the issue, you will get help from trained technicians.
If your TV is under warranty, you might also get it repaired free of cost.
Fix 12: Buy a new TV
If none of the above techniques works out, then it is better to buy a new Smart TV. This time, go for a different brand.
Summing up, if your Samsung TV keeps turning off :
- Restart the TV
- Check if the socket is faulty and if the TV starts to work in another socket.
- Check the power cord cable for any damage or cuts.
- Check the sleep timer, echo and anynet+ settings
- Update Samsung firmware
- Carry out a factory reset
- If the issue still persists, contact Samsung Service Centre and let the experts handle your TV.
If you are under warranty, the manufacturers will cover the repair costs or will give you a new TV.
In case the repair cost supersedes the purchase cost, consider buying a new TV rather than attempting to bring life back inside an old TV. All the best to get your Samsung TV up and running!