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Why is Amazon App So Slow and 12 Ways to Fix It

Amazon app being slow is a common problem that can manifest as lagging pages, delayed loading, and frequent freezing.

This page covers all of the tested and proven solutions for how to fix lagging Amazon app, in addition to some tips for how to prevent Amazon from loading slowly in the future.

Note: The following tips on resolving problems with the Amazon app will fix the issues with Android and iPhone versions of the Amazon app.

Why is Amazon App So Slow?

Slow Amazon app issues are usually caused by:

  • Outdated App Version: Running an outdated version can lead to performance glitches.
  • App cache issues: Accumulated cache can slow down the app’s responsiveness.
  • Network Connectivity: Poor internet connectivity can hamper the app’s loading speed.
  • Device Storage: Insufficient storage on your device can impact app performance.
  • Background app activity: If you have a lot of other apps running in the background, this can take up valuable resources and slow down Amazon.

How To Fix a Slow Amazon?

Here are the best solutions for how to fix a slow Amazon.

1. Check if Amazon’s down. The Amazon service could be experiencing a server outage or other technical issues. If Amazon is experiencing downtime, you’ll just have to wait for Amazon to resolve the issue. 

2. Check your internet connection. The quickest way to do this is to open another app or website that needs an internet connection.

If Wi-Fi is slow or down, switch to cellular. If cellular is slow or down, switch to Wi-Fi. The process of switching between Wi-Fi and Cellular connection depends on your platform: Android, or iPhone.

You can also toggle Airplane Mode on and off (AndroidiPhone)

3. Close background apps: Close any apps that you’re not using, including games, music players, and social media apps. This will free up resources for the Amazon app.

On iPhone, Swipe up from the bottom of the screen, swipe left to find the app you want to close, then swipe it up and off the top of the screen.

On Android, Go to Settings Apps, select an app you want to stop, and then tap Force Stop.

4. Restart the Amazon app. Properly closing the Amazon app, not just minimizing it, and then opening it again could fix the slow loading problem. (AndroidiPhone)

5. Restart your device. Restarting your mobile device will often clear most problems. So take a moment to reboot your Android or reboot your iOS device to see if it resolves lagging problems with the Amazon app.

6. Check for Amazon app updates. Check for and install any Amazon app updates on your Android device or app updates on your iPhone.

7. Clear the Amazon app cache on your Android device or clear the cache on an iPhone. This can sometimes resolve Amazon app lagging issues caused by corrupted or outdated app data.

8. Uninstall and reinstall the Amazon app. If nothing else has worked to this point, take the time to completely uninstall Amazon from your Android or iPhone. Then reinstall the Amazon app on your device.

9. Free up space on your phone. A lack of free space can often cause apps to load slow. The process of freeing up storage space depends on your platform: Android, or iPhone.

10. Try using the Amazon website instead of the app: The Amazon website may be less resource-intensive than the app, and it may run more smoothly on your device.

11. Check Page Speed of the Amazon page you are accessing on the Google PageSpeed Insights website. If the page speed is low due to bloated JavaScript files, unused CSS files, render-blocking resources, large DOM size, or an ineffective caching policy, then developers at Amazon need to fix it.

12. Report the issue to Amazon. It could be an issue with your account, and Amazon customer support should be able to help you determine if that’s the case.


How do I make the Amazon app faster?

To enhance the speed of your Amazon app, consider updating the app regularly, clearing the cache, optimizing your device’s performance, and checking your internet connection.

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