How to get unbanned from Snapchat?

Time Required to complete the processes	10 – 20 minutes
Skill Level	Beginner
Estimated Cost	$0

Wondering how to get unbanned from Snapchat?

Yes, you are at the right place to learn about getting unbanned from Snapchat.

Before trying to get you unbanned from Snapchat, it is important to know the reason why you get banned from Snapchat.

Based on this information, we can pitch to Snapchat to get you unbanned.

Why am I banned on Snapchat?

As a social media platform, Snapchat wants a safer place for its community members. 

Snapchat considers the following activities as not permitted on the platform.

• Sexually Explicit Content
• Harassment & Bullying
• Threats, Violence & Harm
• Impersonation, Deceptive Practices & False Information
• Illegal Activity
• Terrorism, Hate Groups, and Hate Speech

So, if you have done any of the following, you will obviously get banned on Snapchat. And there is no way this guide can help you.

But, sometimes Snapchat may ban you mistakenly. In those cases, the methods mentioned here will get you unbanned from Snapchat.

Also, before proceeding further, it is important to know the types of bans on Snapchat?

What are the types of bans on Snapchat?

There are 3 types of bans on Snapchat.

Temporary Ban: As the name suggests, the ban is temporary in nature.

If you received a message saying your Snapchat account has been temporarily locked, you can try logging back in via the app or on the web by going here, and selecting ‘Unlock.’ 

Device Ban: You will experience any of the following issues when you are device-banned on Snapchat.

• When you try to log in to Snapchat using a banned device, you may be able to get into your account for 1-2 minutes before being logged out.

• You are locked out of all your Snapchat accounts and you cannot create new accounts.

• Any attempt to unlock your account on Snapchat will prompt “Permanently Banned” in some cases.

This may be true but most aren’t actually permanent ban.

A detailed guide on how to fix device ban on Snapchat.

5 ways to fix Snapchat device ban

Permanent Ban: You will get a message like “Your account has been permanently locked”.

In this case, you will not be able to access your account.

How do you know if you are banned from Snapchat?

You will experience any of the following issues when you are device banned on Snapchat.

• You are locked out of all your Snapchat accounts and you cannot create new accounts.

• When you try to login to Snapchat using a banned device, you may be able to get into your account for 1-2 minutes before being logged out.

• Any attempt to unlock your account on Snapchat will prompt “Permanently Banned” in some cases.

This may be true but most aren’t actually permanent ban.

How to get unbanned from Snapchat?

In this article, we will cover 3 different ways to get unbanned from Snapchat.

1. File an appeal through Snapchat

2. File complaint through Better Business Bureau

3. Contact Snapchat Support

We will discuss each of these in detail below.

File an appeal through Snapchat

Snapchat allows you to file an appeal with Snapchat support.

The good thing about the Snapchat Support web page is that you can access it for free, even if you are not logged in to Snapchat.

Follow the below steps to file an appeal with Snapchat Support.

Visit Snapchat Support page.

Click on “I can’t access my account“.

In the “Tell us more” section, choose the relevant option.

Most of the time, users who get their account banned explain that their account got hacked and someone misused it.

Provide the required details.

Submit the form.

What if you didn’t get any reply from Snapchat Support?

Most of the time, you won’t get a response from Snapchat support.

In some cases, you will only receive an automated response. But, you can improve the odds of your success by following these methods.

1. Try improving your explanations in your appeal for why you didn’t violate any of Snapchat’s rules.

2. If you know one of your Snaps has violated their policy, make it clear that you are willing to delete the Snap and not repeat your behaviour.

3. Keep appealing.

File a complaint through Better Business Bureau

You can file a complaint with Better Business Bureau (BBB) about Snapchat, and have BBB help you get a resolution to your problem.

Filing a complaint with Better Business Bureau (BBB) is free.

You are just filing a complaint against a business that is not responding or giving you the appropriate information on why your account is faced with suspensions, locks, and limits.

Follow the below steps to file a complaint with BBB about Snapchat.

Visit Snapchat’s profile page on BBB.

Click on File a complaint.

Select any of the radio button which you feel is suitable for you.

Click on File a complaint.

Now a popup will come up where you need to provide additional details.

Provide the required details.

After that, you need to provide details about yourself and your complaint.

You need to provide information such as what happened, your Snapchat handles along with the date this incident has occurred.

Once you provided the required details, review and submit your complaint.

Once the information is received by BBB, they will send your message directly to Snapchat.

Tips to get a response from BBB

Look at the format of complaints for which the case was resolved on Snapchat BBB.

Most of them ended with a note explaining the importance of account to them.

They were polite and kind while they explain the case.

Contact Snapchat to get your account unbanned

You can also try reaching out to Snapchat informing them about your issues.

There are different ways to contact Snapchat support team even if you are permanently banned.

A few of them are mentioned below.

• Use Snapchat Support online resources
• Contact Snapchat through Report link
• Get Snapchat support through Quora and Reddit
• Contact Snapchat Support through Twitter and LinkedIn
• Contact Snapchat Support through Email
• Contact Snapchat directly

Detailed step-by-step instruction regarding each of these methods is provided in the following article.

9 trusted ways to contact Snapchat support

How to get your snap back if you got banned?

Now you are banned and you are not sure about when you will get it back.

But there are a lot of your data in the form of snaps and memories with Snapchat.

Good news is that you can still get all your memories back.

Snapchat provides an option to download your data, even if the account is banned or locked.

Follow the steps mentioned in the article below to download your Snapchat data.

How to Download Snapchat data?

FAQs

Wrapping Up

As discussed, here is what you should do to get Snapchat Support to unsuspend your account.

File an appeal with Snapchat Support through their system. Wait for some time.

If it’s been 10 days and you still haven’t heard back from Snapchat Support, you should now find your ticket e-mail, and reply to it every day until you get a response. Keep appealing.

Additionally, you can also file a complaint with the Better Business Bureau. You do not have to be located in North America to do this.

Understand that the BBB cannot force Snapchat Support to do anything one way or another.

They serve Snapchat with the complaint, and it is then up to Snapchat Support to do something or not.

They are merely an intermediary to hopefully get Snapchat Support to take action on your open case in an expeditious manner.

Hope you get an idea about recovering your suspended Snapchat account.

Kindly let us know if you have any queries.

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