Wondering how to fix the Snapchat confirmation and verification code or OTP not received issue.
Yes, you are at the right place to learn about different ways to fix Snapchat confirmation and verification code or OTP not received.
Many Snapchat users have recently reported that Snapchat confirmation and verification code or OTP haven’t been received on both iPhone and Android.
Various factors might cause this problem. In this guide, we will explain what you should do when the Snapchat verification code is not received.
The following are a few of the methods to fix the issue.
1. Cross-check the phone number
2. Check the internet connection
4. Force Stop the Snapchat App from Settings
5. Clear all data and cache of the Snapchat app
6. Provide permissions for your Snapchat account
9. Clear the cache of the Messaging app
We will discuss each of these methods in detail.
Cross-check the phone number
First, make sure that you have entered the right phone number.
Just recheck the number, because many people frequently type the number incorrectly in a hurry.
Enter the correct number and check whether the “Snapchat confirmation and verification code or OTP not received” issue is resolved.
If not, try the next method.
Check the internet connection
The next step is to check whether you have a proper internet connection.
You need to make sure of its connectivity, network availability, proper connection with the system, etc. Also, ensure that you are properly signed in to your network.
If your internet connection is poor or unstable, you’ll need to restart your WiFi router.
You may use Fast.com to check the performance of your network.
You can also see the complete information about your internet connection and stability such as upload and download speed by clicking on show more info.
After you have restarted your device, open the Snapchat app and check whether the “Snapchat confirmation and verification code or OTP not received” issue is resolved. If not, try the next method.
You can also contact your Internet Service Provider (ISP), if your network continues to fluctuate.
Restart your device
Try restarting your mobile phone. Most of the phone-related bugs can be fixed by restarting your device.
Follow the below steps to restart your mobile phone.
Hold down the power button until the shutdown menu appears.
Choose the “Power off” icon.
Once the device completely shuts off, start it back up by holding the power button.
Once your device has restarted, go to the Snapchat app and open it.
Check whether the “Snapchat confirmation and verification code or OTP not received” issue is resolved. If not, try the next method.
Force Stop the Snapchat App from Settings
Follow the below steps to fix the “Snapchat confirmation and verification code or OTP not received” in the Snapchat app.
Open “Settings” on your mobile phone.
Scroll down and click on the “Apps” option.
Search for “Snapchat” on the search bar.
Select “Snapchat” from the search result.
Click on the “Force Stop” option.
Restart your phone.
Check whether the “Snapchat confirmation and verification code or OTP not received” issue is resolved. If not, try the next method.
Clear all data and cache from Snapchat App
Follow the below steps to fix the issue “Snapchat confirmation and verification code or OTP not received” by clearing the data and cache from the Snapchat app.
Open “Settings” on your mobile phone.
Scroll down and click on the “Apps” option.
Search for “Snapchat” on the search bar.
Select “Snapchat” from the search result.
Click on the “Storage” option.
Click on the “Clear cache” from options Clear data and Clear cache.
Click on the “Clear data” option.
Now a confirmation pop-up will come, click on “OK”.
Restart your phone.
Check whether the “Snapchat confirmation and verification code or OTP not received” issue is resolved. If not, try the next method.
Provide permissions for your Snapchat account
Sometimes, you have to provide permissions to your Snapchat account to access your contacts, cameras, etc. for the smooth functioning of the app.
Follow the below steps to fix the issue “Snapchat confirmation and verification code or OTP not received” by providing permissions to your Snapchat account.
Open “Settings” on your mobile phone.
Scroll down and click on the “Apps” option.
Search for “Snapchat” on the search bar.
Select “Snapchat” from the search result.
Click on the “Permissions“.
Click on the options which you want Snapchat to access.
Restart your phone.
Check whether the “Snapchat confirmation and verification code or OTP not received” issue is resolved. If not, try the next method.
Update your Snapchat app
If you have not updated the Snapchat app, follow the below steps to fix the issue of ‘Snapchat confirmation and verification code or OTP not received’ by updating the Snapchat app.
Open the Play store or App store on your mobile phone.
Search for the Snapchat App on the Search bar.
Select the Snapchat App from the search result.
Click on the “Update” option from there.
Check whether the “Snapchat Confirmation And Verification Code or OTP Not Received” issue is resolved. If not, try the next method.
Reinstall the Snapchat app
Sometimes uninstalling and reinstalling the Snachat ap might fix the to fix ‘Snapchat confirmation and verification code or OTP not received’ issue.
For this, first, uninstall the Snapchat app. Then install it by following the below method.
Open the Play Store or App Store on your mobile phone.
Search for the Snapchat app in the search bar.
Select the Snapchat App from the search results.
Once the installation is finished, click on the “Open” option from there.
Check whether the “Snapchat confirmation and verification code or OTP not received” issue is resolved. If not, try the next method.
Clear the cache of the Messaging app
Follow the below steps to clear the cache of the Messaging app to fix the ‘Snapchat confirmation and verification code or OTP not received’ issue.
Open Settings from your phone.
Then go to the Apps section.
Now find Messaging app and open the app on it.
Now tap on Storage.
Then click on Clear Cache.
Check whether the “Snapchat confirmation and verification code or OTP not received” issue is resolved. If not, try the next method.
Contact Snapchat Support
If none of the above methods work out, you can try contacting Snapchat customer support.
Follow the below steps to contact Snapchat Support.
Visit Snapchat support page.
Click on the “Contact Us” option.
Select “I can’t access my account” and “I can’t create an account” (or according to your particular issue).
Now you can see “Need help with something else” and click “YES”.
Enter your Username, email address or mobile number and also you issue.
Enter the captcha and click on the “Send” option.
You can wait to get a response or wait for a minimum time of 24 hrs.
In addition to it, there are different ways to contact Snapchat support team.
A few of them are mentioned below.
- Use Snapchat Support online resources
- Contact Snapchat through Report link
- Get Snapchat support through Quora and Reddit
- Contact Snapchat Support through Twitter and LinkedIn
- Contact Snapchat Support through Email
- Contact Snapchat directly
Detailed step-by-step instruction regarding each of these methods is provided in the following article.
9 trusted ways to contact Snapchat support
Wait it out
If you are not addicted to Snapchat, then it is advisable to wait for a few days before logging into the Snapchat app.
Repeat the above-mentioned steps after waiting out for a few days. This might fix the issue.
Wrapping Up
In this guide, we have looked at different ways to fix the Snapchat confirmation and verification code or OTP not received issue.
As mentioned above, make sure that the internet connection you are connected with is proper and fast, and if you didn’t receive a verification code, click Resend within the first 5 minutes.
Hope you get an idea about how to fix the Snapchat confirmation and verification code or OTP not received issue.
Kindly let us know if you have any queries.
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Jasper Reed is the founder of heyhowtodoit.com with 8+ years of experience in Search Engine Optimization.He has researched, tested, and written hundreds of articles ranging from social media platforms to messaging apps.
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An avid traveler and tech enthusiast, Jasper loves to explore new places and experience different cultures. With his thick-rimmed glasses and geeky demeanor, Jasper is a true tech nerd at heart.
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