
Can’t figure out why notifications are not working on Schoology?
If so, then you are at the right place to fix it.
This guide will walk you through a series of solutions to fix the notification problems on Schoology.
You can fix Schoology notifications not working issue by restarting your device or by updating to the latest version of app or by checking whether the app is currently down or not. There are many more methods as well.
We will discuss each of these methods in detail below.
Note: The following tips on resolving problems with Schoology will fix the issues with Android and iPhone versions of Schoology.
1. Restart your device
Before doing anything, we recommend restarting your device first if you encounter notification issues with Schoology. This way, you can rule out temporary errors or glitches that could cause problems on your device.
Follow the below steps to restart your mobile phone.
Hold down the power button until the shutdown menu appears.
Choose the “Power off” icon.
Once the device completely shuts off, start it back up by holding the power button.
Check whether notification issue with Schoology is fixed now. If not, try the next method.
2. Check whether Schoology is down
Server downtimes and system maintenance could also be the reason notifications are not working on Schoology. If the app can’t communicate with the servers, it won’t be able to fetch new data, which includes notifications for new messages or emails.
You can check whether Schoology is down or not using the following method.
1. Look for the hashtag #Schoologydown on Twitter. Keep track of when the hashtag was last tweeted.
Click on “Latest” to see if users have started tweeting about the outage recently.
Also, keep an eye on the Schoology Twitter account for any updates on the site’s status.
If you need more help, you can also tweet them with your problems.
2. Check third-party sites which track the up-down status of other websites. They will track Schoology as well.
You can use these websites to check whether Schoology is down right now or not. Here are a few:
3. Check Schoology Notification Settings.
If you are not being notified of messages and other updates on the app, it’s possible that push notifications are disabled on Schoology. In this case, we suggest checking your configurations to ensure everything’s in order.
4. Re-Login To Your Account.
Another way to resolve notification problems on Schoology is to refresh your user data. You can do this by signing out of your current session and logging back in after several minutes.
After 2-3 minutes, log back into your Schoology account and see if notifications work.
5. Update Schoology App
The version of Schoology you’re using might have an underlying issue that is related to push notifications. To rule this out, try updating the app to the latest version possible.
If you have not updated the Schoology for a while, follow the below steps to update the Schoology.
- Open the Play store or App store on your mobile phone.
- Search for Schoology on the Search bar.
- Select the Schoology from the search result.
- Click on the “Update” option from there.
Check whether notification issue with Schoology is fixed now. If not, try the next method.
6. Check Your Network Connection.
Slow or unstable networks could also be the reason notifications are not working on Schoology. Since you are using an online service, stable internet is a must to enjoy Schoology’s features.
The next step is to check whether you have a proper internet connection.
You need to make sure of its connectivity, network availability, proper connection with the system, etc. Also, ensure that you are properly signed in to your network.
If your internet connection is poor or unstable, you’ll need to restart your WiFi router.
You may use Fast.com to check the performance of your network.

You can also see the complete information about your internet connection and stability such as upload and download speed by clicking on show more info.
After you have restarted your device, check the speed again.
Contact your ISP if your network continues to fluctuate (Internet Service Provider).
7. Clear Schoology cache
You can also try clearing Schoology’s cache and app data, if you encounter notification issues. This way, you can ensure there are no corrupted files and resources in your storage.
If you are using Android, follow the below steps to fix clear cache data from Schoology.
- Open “Settings” on your mobile phone.
- Scroll down and click on the “Apps” option.
- Search for “Schoology” on the search bar.
- Select “Schoology” from the search result.
- Click on the “Storage” option.
- Click on the “Clear cache”.
- Now a confirmation pop-up will come, click on “OK”.
If you are using iPhone, follow the below steps to fix clear cache data from Schoology.
- Tap the iPhone’s Settings app.
- Scroll down and tap Schoology.
- Turn on the Reset cached content slider.
- Restart your phone.
Check whether Schoology issue is fixed now. If not, try the next method.
8. Contact Schoology Customer Support
If all else fails, it may be time to report the issue to Schoology.
It could be an issue with your account, and Schoology customer support should be able to help you determine if that’s the case.
That ends our guide on how to fix notifications if it’s not working on Schoology. Kindly let us know if you have any queries.
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