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Why can’t i buy Robux? (2023)

Are you facing difficulties in buying Robux from Roblox? If so, you are at the right place to fix the issues with buying Robux.

Here, we will discuss different methods to fix the Robux buying issue in Roblox. Following are a few methods to fix the issue.

1. Update Roblox

2. Google Play Fix for Roblox

3. Contact Roblox Support

We will discuss each of these methods in detail below.

1. Update Roblox

Check if there are any problems with the Roblox app. Check whether a new update is available on Playstore. If there is an update available, then update it. Sometimes updating Roblox can fix the error.

Follow the below steps to update Roblox.

Locate the “Play Store” app on your phone

Search “Roblox”

Click on “Update” to update the latest version

Now, check whether the problem is solved or not.

If the above methods worked out, then you can try the next method.

Google Play Fix for Roblox

If you made a purchase and received a valid Google Play Store receipt, but your product was not applied to your account, please try the following

Check to make sure you are logged into the correct Roblox account that made the purchase

If you are certain you are logged into the correct Roblox account, tap on the product again, that do not complete the purchase

Tap the product once to display the purchase confirmation screen.

Then tap outside the purchase confirmation box to cancel the purchase.

The product should now be applied to your account.

Contact Roblox Support

If you still find problems with buying Robux, it is better to contact the Roblox support team informing the issue.

Follow the below steps to contact the Roblox support team.

Visit the Support Roblox portal.

Now you have to enter your “Date of birth”.

After entering the “Date of birth”, click on the “Next” option.

Now you will land on the “Contact Information” page, here you have to enter the “Username”, “Email Address”.

Fix Robux buying issue

After entering the “Contact Information”, you have to enter the “Issue details”.

Select the answer for “What device are you having the problem on?” from the drop-down list.

Now select “Robux” on the “Type of help category” field.

After selecting Robux from the drop-down list, now you have select “Website item/In experience Item” from the next field.

Now describe the issue that you are facing under the “Description of issue” field. You can also include any relevant information like where the issue is occurring or the error message.

Tap on the “Submit” button.

Now you have to wait for a reply from the Roblox support team.

In addition to it, there are different ways to contact the Roblox support team. A few of them are mentioned below.

  • Contact Roblox through the Report link
  • Contact Roblox support through email
  • Get Robox support through Quora and Reddit
  • Contact Roblox Support through Twitter and Linkedin

Detailed step-by-step instructions to contact Roblox are provided below.

How to contact Roblox support?

Wrapping Up

Hoe you get an idea about buying Robux on Roblox. Kindly let us know if you have any queries.

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