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8 ways to fix ChatGPT error “Oops!, something went wrong”

Are you experiencing the issue “Oops!, something went wrong” on ChatGPT? If so, then this is the right guide to help you fix the issue.

To fix the ChatGPT error “Oops!, something went wrong”, you should check whether ChatGPT servers are working fine, clear your browser cache, try using a different browser/device or try contacting the OpenAI helpdesk.

Why does “Oops!, something went wrong” error occur on ChatGPT?

The problem could lie with your device, your network, or with ChatGPT itself. Here are some specific things that could be happening:

  • OpenAI is having a wider problem that affects more than just your device.
  • Open AI might have detected an authentication error in your account.
  • Your browser’s cache is corrupted in some way. 
  • You’re not properly connected to the internet.

How to fix “Oops!, something went wrong” on ChatGPT?

There are a number of proven tech tips that can help you fix this issue.

It’s best to work through them in the order listed below as these solutions are organized from simplest and quickest to more complex and lengthy.

Fix 1: Check OpenAI Servers

Before making any changes to your device, the first thing that you should always do is verify whether the problem is with OpenAI or at your end.

You can also check third-party sites which track the up-down status of other websites. They will track OpenAI as well.

You can use these websites to check whether Open AI is down right now or not. Here are a few:

Down For Everyone or Just Me

Is it Down Right Now?

Fix 2: Check the internet connection

Check whether you have a proper internet connection.

You need to make sure of its connectivity, network availability, proper connection with the system, etc. Also, ensure that you are properly signed in to your network.

Fix 3: Restart your device

Try restarting your mobile phone or laptop. Most phone-related problems can be fixed by restarting your device.

Follow the below steps to restart your mobile phone.

  • Hold down the power button until the shutdown menu appears.
  • Choose the “Power off” icon.
  • Once the device completely shuts off, start it back up by holding the power button.

Check whether the ChatGPT issue is fixed now.

Fix 4: Try another device/browser to use ChatGPT

You can try chatting with ChatGPT on another device.

If someone is already using the ChatGPT on that device, you should log it off before using it.

If the error persists, try using a different web browser to chat with ChatGPT.

Fix 5: Clear the cache

When you are using ChatGPT on a browser or phone, cache will accumulate over a period of time. Refresh your browser’s cache and cookies.

Sometimes, the cache data already stored in your browser can interfere with navigation and streaming. The info may be corrupted, out of date, or there may just be too much of it.

Clearing the cache can improve ChatGPT’s performance and fix the issue.

If you are using Google Chrome, then follow the below steps to clear browser cookies and cache in Google chrome through desktop or laptop.

  • Open the Google Chrome browser
  • Click the 3 vertical dots on the top right of the page. 
  • Click on “More tools”.
  • Click on “Clear browsing data”. 
  • Now Clear browsing data page is open.
  • Adjust the “Time Range” .
  • Choose Cookies and other site data and Cached images and files.
  • Click on Clear data.

Fix 6: Use the right Authentication

Ensure that you are using the correct authentication method.

For example, if you signed up using ‘Continue with Google’, you will need to log in using that method too.

ChatGPT currently don’t support switching authentication methods.

Fix 7: Contact Open AI Customer Support

If all else fails, it may be time to report the issue to Open AI.

It could be an issue with your account, and Open AI customer support should be able to help you determine if that’s the case.

Fix 8: Wait it out

If none of the above steps works out, then it is advisable to wait for a few days before repeating the steps mentioned above.

Wrapping Up

Summing up, if your keeps showing “Oops!, something went wrong”, then

  • Start with the basic things like restarting the device
  • Clear cache
  • Use the right authentication
  • Try different browser/device
  • If nothing works out, contact Open AI Customer Support.

This sums up our guide on what to do if you keep getting “Oops!, something went wrong” on ChatGPT.

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