Home » Apps » 9 Ways to Fix This Purchase Was Not Completed on Roblox (2022)

9 Ways to Fix This Purchase Was Not Completed on Roblox (2022)

Fix This Purchase Was Not Completed on Roblox 
Illustration by Elisabet Guba from Ouch!

Wondering how to fix this purchase was not completed on Roblox.

Yes, you are at the right place to learn about different ways to fix this purchase that was not completed on Roblox.

Many users have recently reported that when they try to buy a Robux, it keeps appearing that “This Purchase Was Not Completed on Roblox”.

Various factors might cause this problem. So, the methods to fix this issue will also be different.

The following are a few of the methods to fix the issue.

1. Check the Roblox server

2. Re-open your Roblox app

3. Restart your Mobile

4. Check the date and time on your device

5. Clear the unnecessary data and cache of your Mobile

6. Clear all Roblox data

7. Force-stop the Roblox app

8. Update your Roblox app

9. Reinstall the Roblox Mobile app

We will discuss each of these methods in detail.

Check Roblox server

When you try to purchase a Roblox app, you might get an error message of “This Purchase Was Not Completed on Roblox.”

First and foremost, if you’re unsure about what’s going on, check a few official sources to discover whether the service is down for some reason.

1. If you’re experiencing problems using or accessing Roblox, check the status page of Roblox first to see if there are any reported issues.

Roblox status page to Fix This Purchase Was Not Completed on Roblox .

2. Look for the hashtag #robloxdown on Twitter. Keep track of when the hashtag was last tweeted. Click on “Latest” to see if users have started tweeting about the outage recently.

Also, keep an eye on Roblox’s Twitter account for any updates on the site’s status. If you need more help, you can also tweet them with your problems.

3. Check third-party sites which track the up-down status of other websites. They will track Roblox as well.

Roblox server status to Fix This Purchase Was Not Completed on Roblox.

You can use these websites to check whether Roblox is down right now or not. Here are a few:

Roblox Down detector

Is Roblox Down Right Now?

Roblox outage report

4. You can also check Roblox’s official Facebook page to check whether they have reported any outages or not. You can also check Roblox’s Reddit community to check whether there are discussions related to Roblox’s status.

Based on the above checks, you will get to know whether Roblox is down or not.

If the problem is at Roblox’s end, you can wait for some time as they will do the needful to get the site up.

However, if Roblox is working fine, then the problem is at your end. Then you need to follow the steps mentioned below to connect to Roblox.

You should immediately check the app’s server. Wait for the server to recover if it is slow or down. Then try again later.

Check whether the “This Purchase Was Not Completed on Roblox” error is resolved. If not, try the next method.

Re-open your Roblox app

Most of the time, this problem may be resolved by just restarting your Roblox app. Typically, server problems are what lead to purchase errors. It may be necessary to restart the app if you use it frequently in order for it to function properly.

To solve this, just close the application, wait a while, and then start it up again.

Check whether the “This Purchase Was Not Completed on Roblox” error is resolved. If not, try the next method.

Restart your Mobile

As a first step, try restarting your mobile phone. Most of the Google Play & App Store-related problems can be fixed by restarting your device.

Follow the below steps to restart your mobile phone.

Hold down the power button until the shutdown menu appears.

Choose the “Power off” icon.

Once the device completely shuts off, start it back up by holding the power button.

Once your device is restarted, go to the Roblox app and open it.

Check whether the “This Purchase Was Not Completed on Roblox” error is resolved. If not, try the next method.

Check the date and time on your device

Roblox purchase issue also occurs when your device’s date and time doesn’t match with your actual location time zone. Then you may get Roblox purchase issue.

If this is the case with you, then follow the below steps to check the date and time on your device and fix the issue.

Go to the phone Settings.

Then click on the More Settings.

Click on the More Settings to Fix This Purchase Was Not Completed on Roblox.

Click on Date and Time.

Click on Date and Time to Fix This Purchase Was Not Completed on Roblox.

Enable the ‘Use network-provided time’ and ‘Use network-provided time zone options.

Enable the ‘Use network-provided time’ and ‘Use network-provided time zone' options to Fix This Purchase Was Not Completed on Roblox.

Check whether the “This Purchase Was Not Completed on Roblox” error is resolved. If not, try the next method.

Clear the unnecessary data and cache of your Mobile

Follow the below steps to clear the unnecessary data and cache on your mobile.

Open the “Settings” on your mobile phone. 

Click on “More settings.”

Scroll down and click on the “App Manager” option.

click on the “App Manager” option to Fix This Purchase Was Not Completed on Roblox.

Click on More option.

Click on More option to Fix This Purchase Was Not Completed on Roblox.

Select the “Sort by size“.

Select the "Sort by size" to Fix This Purchase Was Not Completed on Roblox.

This option will show you that which app on your device is using more storage space on your phone.

Select that app and clear the cache and data of that app.

Then go back to the “More settings.”

 go back to the "More settings." to Fix This Purchase Was Not Completed on Roblox.

Click on RAM and Storage space.

Click on RAM and Storage space to Fix This Purchase Was Not Completed on Roblox.

Click on Clean up storage space.

Click on Clean up storage space to Fix This Purchase Was Not Completed on Roblox.

Then finally, click on Clean up all.

click on Clean up all to Fix This Purchase Was Not Completed on Roblox.

Check whether the “This Purchase Was Not Completed on Roblox” error is resolved. If not, try the next method.

Clear all Roblox data

Follow the below steps to clear all Roblox data.

Open the “Settings” on your mobile phone. 

Click on “More settings.”

Scroll down and click on the “App Manager” option.

Scroll down and click on the “App Manager” option to Fix This Purchase Was Not Completed on Roblox.

Search for “Roblox” in the search bar.

Select “Roblox” from the search result. 

Select “Roblox” from the search result to Fix This Purchase Was Not Completed on Roblox.

Click on the “Storage” option. 

Click on the “Storage” option to Fix This Purchase Was Not Completed on Roblox. 

Click on the “Clear Cache” option. 

Click on the “Clear Data” option. 

Click on the “Clear Data” and "Clear Cache "option to Fix This Purchase Was Not Completed on Roblox. 

Restart your phone.

Check whether the “This Purchase Was Not Completed on Roblox” error is resolved. If not, try the next method.

Force-stop the Roblox app

Follow the below steps to force-stop the Roblox app.

Open the “Settings” on your mobile phone. 

Click on “More settings.”

Scroll down and click on the “App Manager” option.

Search for “Roblox” in the search bar.

Select “Roblox” from the search result. 

Click on the “Force Stop” option. 

Click on the “Force Stop” option to Fix This Purchase Was Not Completed on Roblox. 

Restart your phone.

Check whether the “This Purchase Was Not Completed on Roblox” error is resolved. If not, try the next method.

Update your Roblox Mobile

Follow the below steps to update your Roblox Mobile.

Open the Play Store or App Store on your mobile phone. 

Search for the Roblox App on the search bar.

Select the Roblox App from the search results.

Click on the “Update” option from there.

Check whether the “This Purchase Was Not Completed on Roblox” error is resolved. If not, try the next method.

Reinstall the Roblox Mobile app

Follow the below steps to reinstall the Roblox Mobile app.

First, delete the Roblox app.

Open the Play Store or App Store on your mobile phone. 

Search for the Roblox app in the search bar.

Select the Roblox App from the search results.

Once the installation is finished, click on the “Open” option from there.

Hope the “This Purchase Was Not Completed on Roblox” error is resolved. 

FAQs

What are the common causes of why can’t I buy anything on Roblox?
Following are some of the common causes of Roblox purchase issue.

1. Roblox Mobile app is not updated.
2. Unnecessary data and corrupted cache of your Mobile.
3. Normal Glitch of your phone.
4. Corrupted data of Roblox app.
5. Dis-functioning of the app.
6. Mismatch of date and time of device with the location.
7. If the Roblox server is down.

Wrapping Up

In this guide, we have looked at different ways to fix this purchase that was not completed on Roblox.

Hope you got an idea about how to fix the Roblox purchase issue.

Kindly let us know if you have any queries.

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