Wondering how to fix this purchase was not completed on Roblox.
Yes, you are at the right place to learn about different ways to fix this purchase that was not completed on Roblox.
Many users have recently reported that when they try to buy a Robux, it keeps appearing that “This Purchase Was Not Completed on Roblox”.
Various factors might cause this problem. So, the methods to fix this issue will also be different.
The following are a few of the methods to fix the issue.
4. Check the date and time on your device
5. Clear the unnecessary data and cache of your Mobile
9. Reinstall the Roblox Mobile app
We will discuss each of these methods in detail.
Check Roblox server
When you try to purchase a Roblox app, you might get an error message of “This Purchase Was Not Completed on Roblox.”
First and foremost, if you’re unsure about what’s going on, check a few official sources to discover whether the service is down for some reason.
1. If you’re experiencing problems using or accessing Roblox, check the status page of Roblox first to see if there are any reported issues.
2. Look for the hashtag #robloxdown on Twitter. Keep track of when the hashtag was last tweeted. Click on “Latest” to see if users have started tweeting about the outage recently.
Also, keep an eye on Roblox’s Twitter account for any updates on the site’s status. If you need more help, you can also tweet them with your problems.
3. Check third-party sites which track the up-down status of other websites. They will track Roblox as well.
You can use these websites to check whether Roblox is down right now or not. Here are a few:
4. You can also check Roblox’s official Facebook page to check whether they have reported any outages or not. You can also check Roblox’s Reddit community to check whether there are discussions related to Roblox’s status.
Based on the above checks, you will get to know whether Roblox is down or not.
If the problem is at Roblox’s end, you can wait for some time as they will do the needful to get the site up.
However, if Roblox is working fine, then the problem is at your end. Then you need to follow the steps mentioned below to connect to Roblox.
You should immediately check the app’s server. Wait for the server to recover if it is slow or down. Then try again later.
Check whether the “This Purchase Was Not Completed on Roblox” error is resolved. If not, try the next method.
Re-open your Roblox app
Most of the time, this problem may be resolved by just restarting your Roblox app. Typically, server problems are what lead to purchase errors. It may be necessary to restart the app if you use it frequently in order for it to function properly.
To solve this, just close the application, wait a while, and then start it up again.
Check whether the “This Purchase Was Not Completed on Roblox” error is resolved. If not, try the next method.
Restart your Mobile
As a first step, try restarting your mobile phone. Most of the Google Play & App Store-related problems can be fixed by restarting your device.
Follow the below steps to restart your mobile phone.
Hold down the power button until the shutdown menu appears.
Choose the “Power off” icon.
Once the device completely shuts off, start it back up by holding the power button.
Once your device is restarted, go to the Roblox app and open it.
Check whether the “This Purchase Was Not Completed on Roblox” error is resolved. If not, try the next method.
Check the date and time on your device
Roblox purchase issue also occurs when your device’s date and time doesn’t match with your actual location time zone. Then you may get Roblox purchase issue.
If this is the case with you, then follow the below steps to check the date and time on your device and fix the issue.
Go to the phone Settings.
Then click on the More Settings.
Click on Date and Time.
Enable the ‘Use network-provided time’ and ‘Use network-provided time zone‘ options.
Check whether the “This Purchase Was Not Completed on Roblox” error is resolved. If not, try the next method.
Clear the unnecessary data and cache of your Mobile
Follow the below steps to clear the unnecessary data and cache on your mobile.
Open the “Settings” on your mobile phone.
Click on “More settings.”
Scroll down and click on the “App Manager” option.
Click on More option.
Select the “Sort by size“.
This option will show you that which app on your device is using more storage space on your phone.
Select that app and clear the cache and data of that app.
Then go back to the “More settings.”
Click on RAM and Storage space.
Click on Clean up storage space.
Then finally, click on Clean up all.
Check whether the “This Purchase Was Not Completed on Roblox” error is resolved. If not, try the next method.
Clear all Roblox data
Follow the below steps to clear all Roblox data.
Open the “Settings” on your mobile phone.
Click on “More settings.”
Scroll down and click on the “App Manager” option.
Search for “Roblox” in the search bar.
Select “Roblox” from the search result.
Click on the “Storage” option.
Click on the “Clear Cache” option.
Click on the “Clear Data” option.
Restart your phone.
Check whether the “This Purchase Was Not Completed on Roblox” error is resolved. If not, try the next method.
Force-stop the Roblox app
Follow the below steps to force-stop the Roblox app.
Open the “Settings” on your mobile phone.
Click on “More settings.”
Scroll down and click on the “App Manager” option.
Search for “Roblox” in the search bar.
Select “Roblox” from the search result.
Click on the “Force Stop” option.
Restart your phone.
Check whether the “This Purchase Was Not Completed on Roblox” error is resolved. If not, try the next method.
Update your Roblox Mobile
Follow the below steps to update your Roblox Mobile.
Open the Play Store or App Store on your mobile phone.
Search for the Roblox App on the search bar.
Select the Roblox App from the search results.
Click on the “Update” option from there.
Check whether the “This Purchase Was Not Completed on Roblox” error is resolved. If not, try the next method.
Reinstall the Roblox Mobile app
Follow the below steps to reinstall the Roblox Mobile app.
First, delete the Roblox app.
Open the Play Store or App Store on your mobile phone.
Search for the Roblox app in the search bar.
Select the Roblox App from the search results.
Once the installation is finished, click on the “Open” option from there.
Hope the “This Purchase Was Not Completed on Roblox” error is resolved.
FAQs
Following are some of the common causes of Roblox purchase issue.
1. Roblox Mobile app is not updated.
2. Unnecessary data and corrupted cache of your Mobile.
3. Normal Glitch of your phone.
4. Corrupted data of Roblox app.
5. Dis-functioning of the app.
6. Mismatch of date and time of device with the location.
7. If the Roblox server is down.
Wrapping Up
In this guide, we have looked at different ways to fix this purchase that was not completed on Roblox.
Hope you got an idea about how to fix the Roblox purchase issue.
Kindly let us know if you have any queries.
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Jasper Reed is the founder of heyhowtodoit.com with 8+ years of experience in Search Engine Optimization.He has researched, tested, and written hundreds of articles ranging from social media platforms to messaging apps.
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