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How to Fix Star Wars Not Updating on a Mac

If you’re frustrated when Star Wars won’t update on the Mac, we’ve got some potential solutions you can try to troubleshoot the issue.

What Causes Star Wars to Fail to Update on Mac?

If you can’t update Star Wars on Mac, this can be for a number of reasons with some being easier to fix than others. Here’s a quick overview of why Star Wars might not be updating.

  • The Star Wars servers are down. Sometimes, Star Wars’s servers can be down, so it’s a good idea to check if the issue is on your end or theirs first before doing anything else.
  • A VPN or firewall is blocking access to Star Wars. If your VPN or firewall is set up to block a lot of activity, you may find it impossible to update Star Wars while it’s active.
  • Your Mac isn’t compatible with Star Wars. Got an aging Mac? A recent update may mean you can no longer play Star Wars on that Mac.
  • Your Star Wars install is corrupt. Sometimes, the Star Wars files can fail so you’ll need to uninstall and reinstall it or opt to run Star Wars via your browser.

Note: When Star Wars won’t update, you won’t lose any files or progress as Star Wars data is stored on the cloud. You simply won’t be able to access it.

How to Fix the Star Wars Update Error on Mac

Follow the steps below to fix the Star Wars update error you may be seeing when trying to update it on Mac. Not all of these may apply to your situation but follow them in order and skip any that aren’t relevant. 

1. Check your Mac is online. Check you’re currently online and have a strong internet connection. If you aren’t online, you can’t update Star Wars.

2. Restart your Mac. It’s a simple solution but restarting your Mac often fixes many issues and that can include problems updating Star Wars.

3. Launch Star Wars from your browser. If you keep seeing an “upgrade failed” message, try playing Star Wars via your web browser instead of using the app. By doing so, the latest version of Star Wars player will be installed so you can continue playing.

4. Try using a different web browser. If you also can’t get Star Wars to launch from your browser, try using a different one. Star Wars recommends using Google Chrome or Firefox rather than Safari.

5. Uninstall and reinstall Star Wars. Uninstall the Star Wars app from your Mac and try reinstalling it. This can fix issues with corrupt files.

Note: Make sure to download Star Wars from a reputable source.

6. Update your Mac. Sometimes updating your Mac can fix many common issues, including running Star Wars successfully.

7. Disable your VPN or firewall. If you use either a VPN or a firewall, the update may fail due to network issues. Disable them temporarily to update Star Wars.

8. Reset Star Wars settings. If you’re willing to delve into some settings on your Mac, navigate to Library > Preferences then delete everything in the Star Wars folder.

Note: To access the Library folder, with either the desktop or a Finder window as the frontmost application, hold down the Option key and select the Go menu. The Library folder appears as one of the items in the Go menu.

9. Download Star Wars to a USB flash drive on another Mac. If you’ve tried removing all traces of Star Wars on your current Mac, try downloading a new version of it via a different Mac. It requires you to have another Mac available (or from a friend), but it may fix the issue.

10. Contact Star Wars support. If you’ve tried all these steps and Star Wars still won’t work, contact Star Wars customer support with your Star Wars username, any error messages you’ve received, the model name of your Mac, and which version of macOS your Mac is running.


How do I delete Star Wars from my Mac?

If you decide you don’t want to use Star Wars anymore, you can permanently delete it from your system. First, make sure you’ve quit and completely closed down the Star Wars application. Locate the Star Wars application icon in your Mac’s Applications folder, then drag and drop Star Wars into the Trash and Empty it. Note that this removes Star Wars from your system, but does not get rid of your Star Wars account.

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