Are you facing the issue “Due To Suspicious Activity, We Cannot Verify This Phone Number” on Snapchat? If so, then this is the right guide to help you to fix this issue.
Following are a few of the methods to fix it.
Check whether Snapchat is down
Automate date and time on the Phone Settings
Force Stop the Snapchat App from Settings
Clear all cache data from your Snapchat App settings
Clear data from your Snapchat App settings (Optional)
Provide permissions for your Snapchat account
Update the Snapchat App from the Google Play store or Apple App Store
We will discuss each of these methods in detail below.
Check whether Snapchat is down
To fix the Snapchat issue “Due To Suspicious Activity, We Cannot Verify This Phone Number”, you can check whether Snapchat is down or not. You can check this using the following method.
1. Look for the hashtag #snapchatdown on Twitter. Keep track of when the hashtag was last tweeted. Click on “Latest” to see if users have started tweeting about the outage recently.
Also, keep an eye on Snapchat’s Twitter account for any updates on the site’s status. If you need more help, you can also tweet them with your problems.
2. Check third-party sites which track the up-down status of other websites. They will track Snapchat as well.
You can use these websites to check whether Snapchat is down right now or not. Here are a few:
3. You can also check Snapchat’s Reddit community to check whether there are discussions related to Snapchat’s status.
Based on the above checks, you will get to know whether Snapchat is down or not.
If the problem is at Snapchat’s end, you can wait for some time as they will do the needful to get the site up. If not, try the next method.
Automate date and time on the Phone Settings
Follow the below steps to fix the issue “Due To Suspicious Activity, We Cannot Verify This Phone Number” by automating the date and time settings on your mobile phone.
Open the “Settings” on your mobile phone.
Click on the search bar and search for “date and time”.
Select the “Date & time” option from the search result.
Click on the “Automatic Date & time” option to automate. If it is already automated, redo it.
Restart your phone.
Check whether the Snapchat issue is fixed now. If not, try the next method.
Force Stop the Snapchat App from Settings
Follow the below steps to fix the issue “Due To Suspicious Activity, We Cannot Verify This Phone Number” by force-stopping the Snapchat app.
Open the “Settings” on your mobile phone.
Scroll down and click on the “Apps” option.
Search for “Snapchat” on the search bar.
Select “Snapchat” from the search result.
Click on the “Force Stop” option.
Restart your phone.
Check whether the Snapchat issue is fixed now. If not, try the next method.
Disable VPN settings
Check whether you have recently activated VPN on your phone. If so, then try to disable your VPN settings to fix the issue “Due To Suspicious Activity, We Cannot Verify This Phone Number”.
After disabling the VPN settings, try restarting your phone. Check whether the Snapchat issue is fixed now. If not, try the next method.
Clear all cache data from Snapchat App settings
Follow the below steps to fix the issue “Due To Suspicious Activity, We Cannot Verify This Phone Number” by clearing the cache from the Snapchat app.
Open the “Settings” on your mobile phone.
Scroll down and click on the “Apps” option.
Search for “Snapchat” on the search bar.
Select “Snapchat” from the search result.
Click on the “Storage” option.
Click on the “Clear data” option.
Click on the “Clear cache” from options Clear data and Clear cache.
Now a confirmation pop-up will come, click on “OK”.
Restart your phone.
Check whether the Snapchat issue is fixed now. If not, try the next method.
Clear all data from Snapchat App Settings (Optional)
Proceed with this step only if you don’t have any issue with losing your login details. Follow the below steps to fix the issue “Due To Suspicious Activity, We Cannot Verify This Phone Number” by clearing all data from the Snapchat app.
Open the “Settings” on your mobile phone.
Scroll down and click on the “Apps” option.
Search for “Snapchat” on the search bar.
Select “Snapchat” from the search result.
Click on the “Storage” option.
Click on the “Clear data” option.
Click on the “Clear all data” from options Clear all data and Clear cache.
Now a confirmation pop up will come, click on “OK”.
Restart your phone.
Check whether the Snapchat issue is fixed now. If not, try the next method.
Provide permissions for your Snapchat account
Sometimes, you have to provide permissions to your Snapchat account to access your contacts, cameras, etc. for the smooth functioning of the app. Follow the below steps to fix the issue “Due To Suspicious Activity, We Cannot Verify This Phone Number” by providing permissions to your Snapchat account.
Open the “Settings” on your mobile phone.
Scroll down and click on the “Apps” option.
Search for “Snapchat” on the search bar.
Select “Snapchat” from the search result.
Click on the “Permissions”.
Click on the options which you want Snapchat to access.
Restart your phone.
Check whether the Snapchat issue is fixed now. If not, try the next method.
Update the Snapchat App from Google Play Store or Apple App Store
If you have not updated the Snapchat app, follow the below steps to fix the issue “Due To Suspicious Activity, We Cannot Verify This Phone Number” by updating the Snapchat app.
Open the play store or App store on your mobile phone.
Search for the Snapchat App on the Search bar.
Select the Snapchat App from the search result.
Click on the “Update” option from there.
Check whether the Snapchat issue is fixed now. If not, try the next method.
Contact Snapchat Support
If none of the above methods work out, you can try contacting Snapchat customer support. Follow the below steps to contact Snapchat Support.
Visit Snapchat support page.
Click on the “Contact Us” option.
Select “I can’t access my account” and “I can’t create an account” (or according to your particular issue).
Now you can see “Need help with something else” and click “YES”.
Enter your Username, email address or mobile number and also you issue.
Enter the captcha and click on the “Send” option.
You can wait to get a response or wait for a minimum time of 24 hrs.
In addition to it, there are different ways to contact Snapchat support team. A few of them are mentioned below. Use Snapchat Support online resources
- Contact Snapchat through Report link
- Get Snapchat support through Quora and Reddit
- Contact Snapchat Support through Twitter and Linkedin
- Contact Snapchat Support through Email
- Contact Snapchat directly
Detailed step-by-step instruction regarding each of these methods is provided in the following article.
6 trusted ways to contact Snapchat support
Wrapping Up
Hope you get an idea about fixing the suspicious login issue on Snapchat.
Hope this helps! Stay strong folks, and view it optimistically as a short break, get outside, carry on with your life.
You can also take this as an opportunity to lead a digitally minimalistic life. Here are also some pro life tips to get past this phase.
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Jasper Reed is the Editor of heyhowtodoit.com with 8+ years of expertise in crafting tech troubleshooting guides. He has researched, tested, and written hundreds of articles ranging from social media platforms to messaging apps.
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