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10 ways to fix Snapchat sound not working🔇(2022)

fix Snapchat sound not working
Illustration by Thierry Fousse from Ouch!

Wondering how to fix the Snapchat sound not working.

Yes, you are at the right place to learn about 10 different ways to fix the Snapchat sound not working.

Many Snapchat users have recently reported that Snapchat’s sound isn’t working. They might be watching a Snapchat story or watching a Snap Video without hearing any sounds.

Various factors might cause this problem. In this guide, we will explain what you should do when the Snapchat sound is not working.

Following are a few of the methods to fix the issue.

1. Troubleshooting phone

2. Try using headphones.

3. Check for third-party apps using the microphone in the background.

4. Check the sound on other apps.

5. Restart your device.

6. Turn on your microphone for Snapchat.

7. Turn off Bluetooth.

8. Force close the app.

9. Clear Cache

10. Update or reinstall the Snapchat application.

We will discuss each of these methods in detail.

Troubleshooting your phone

First of all, before doing anything with the Snapchat app, check whether your phone is working well. You can try the following fixes.

  • Make sure your phone isn’t in silent mode.
  • Ensure that your device’s volume is not muted.
  • If the audio problems continues, try recording sound with your device’s built-in camera or voice recorder. 

If your device’s sound isn’t working in other apps, there might be a hardware issue. For further information, contact the manufacturer of your device.

Try using headphones

If the sound is not coming after the above method, check your phone speaker. It might have happened due to a phone loudspeaker problem. 

Try using headphones. And if they have sound, then your loudspeaker may be faulty or your phone may have other system sound problems.

Check whether the Snapchat issue is fixed now. If not, try the next method.

Check for third-party apps using the microphone in the background.

If you have any app installed that controls your audio when taking a Snapchat video, then Snapchat may record a video without sound. 

Many people who use third-party apps like Krisp, GameMic, Voice, etc. report the same problem. For example, people using music applications (such as AlwaysIpodPlay) to capture videos while listening to music, will be unable to access the microphone at the same time.

You have to uninstall those third-party apps installed on your phone that are using the microphone in the background.

Then restart your phone. 

Check the sound on other apps

If the sound is not coming after all the above methods, then check the sound on other apps as YouTube or Play Music from your phone.

If they have sound, then the problem is with Snapchat. 

Check whether the Snapchat issue is fixed now. If not, try the next method.

Restart your device.

Before proceeding further, try restarting your mobile phone. Most of the Snapchat related problems can be fixed by restarting your device.

Follow the below steps to restart your Android device:

Hold down the power button until the shutdown menu appears.

Choose the “Power off” icon.

Once the device completely shuts off, start it back up by holding the power button.

Check whether the Snapchat issue is fixed now. If not, try the next method.

Turn on your microphone for Snapchat

Follow the below steps to fix the sound not working issue by enabling the microphone for Snapchat.

Open the phone settings.

Scroll down and click on the “Apps” option.

Search for “Snapchat” in the search bar.

Click on “Snapchat” from the search result.

snapchat app settings

On the landing page, you will see multiple options such as “Notification”, “Permissions”, “Data usage” and more.

Click on “Permissions”.

Permission Option

And from there, enable the permissions for the microphone.

Enable Microphone

You must restart your phone after completing these procedures.

Check whether the Snapchat issue is fixed now. If not, try the next method.

Turn off Bluetooth

Check whether Bluetooth is turned ON or OFF. If it is in an ON state, turn it OFF.

Follow the below steps to fix the sound not working issue by disabling Bluetooth.

Open the phone settings.

Go to Bluetooth.

Bluetooth Settings

Disable the Bluetooth option.

Disable bluetooth

Then you have to restart your phone after completing the above steps

Check whether the Snapchat issue is fixed now. If not, try the next method.

Force close the app

Follow the below steps to fix the sound not working issue by force-stopping the Snapchat app.

Open the “Settings” on your mobile phone. 

Scroll down and click on the “Apps” option.

Search for “Snapchat” in the search bar.

Snapchat App Settings

Click on “Snapchat” from the search result.

Click on the “Force Stop” option. 

Snapchat app settings force stop

Restart your phone.

Check whether the Snapchat issue is fixed now. If not, try the next method.

Clear Cache

Follow the below steps to fix the sound not working issue by clearing the cache from the Snapchat app. 

Open the “Settings” on your mobile phone. 

Scroll down and click on the “Apps” option.

Search for “Snapchat” in the search bar.

snapchat app settings

Click on “Snapchat” from the search result. 

Click on the “Storage” option. 

Snapchat App settings clear cache

Check whether the Snapchat issue is fixed now. If not, try the next method.

Update or reinstall the Snapchat application

Follow the below steps to fix the sound not working issue on Snapchat updating or reinstalling the Snapchat App from the Google Play Store or App Store.

Update the Snapchat App

Follow the below steps to fix the sound not working issue by updating the Snapchat app:

Open the Play Store or App Store on your mobile phone. 

Search for the Snapchat App on the search bar.

Select the Snapchat App from the search results.

Click on the “Update” option from there.

Check whether the Snapchat issue is fixed now. If not, try the next method.

Reinstall the Snapchat application

Follow the below steps to fix the sound not working issue by reinstalling the Snapchat app:

First, delete the Snapchat app.

Open the Play Store or App Store on your mobile phone. 

Search for the Snapchat app in the search bar.

Select the Snapchat App from the search results.

Once the installation is finished, click on the “Open” option from there.

FAQs

How to fix the sound not working issue in a Snapchat video during recording?

If you are trying to record a video on Snapchat but you are not hearing any sound, then it means the sound is not working. Use the below two methods to fix it:
Method 1: Turn on your microphone for Snapchat
Method 2: Update or reinstall the Snapchat application

How to fix the sound not working issue while watching Snapchat videos?

If you have to play a Snapchat story or a Snap video on Snapchat but you are not hearing any sound, then it means the sound is not working. Use the below two methods to fix it:
Method 1: Disable silent mode
Method 2: Turn off Bluetooth
Method 3: Restart your device
Method 4: Delete and reinstall the application

Wrapping Up

In this guide, we have looked at 10 different ways to fix the Snapchat sound not working. We have used various methods to troubleshoot both the phone and the app settings and tried to solve the issue with Snapchat audio.

Hope you got an idea about fixing the Snapchat sound not working issue.

Kindly let us know if you have any queries.