Home » Tech » 13 ways to fix “Oops! Something Went Wrong” Snapchat issue? (2023)

13 ways to fix “Oops! Something Went Wrong” Snapchat issue? (2023)

13 ways to fix “Oops! Something Went Wrong” Snapchat issue
Time Required10 – 20 minutes
Skill LevelBeginner
Estimated Cost$0

Are you facing the issue “Oops! Something Went Wrong. Please try again later” on Snapchat?

If so, then this is the right guide to help you to fix this issue.

This issue occurs because of any of the following reasons.

  • Snapchat app is having a wider problem that affects more than just your app.
  • Lack of free space on your device.
  • Your app’s cache is corrupted in some way.
  • You are not using the latest version of Snapchat

Following are a few of the methods to fix it.

1. Restart your device

2. Check the internet connection on your mobile phone

3. Check whether Snapchat is down

4. Close and Restart the Snapchat App

5. Switch to Mobile Data if on Wi-Fi or Vice Versa

6. Disable VPN settings

7. Provide permissions for your Snapchat account

8. Clear all cache data from Snapchat App settings

9. Clear all data from Snapchat App Settings

10. Update the Snapchat App from Play Store or App Store

11. Reset your Network Settings

12. Contact Snapchat Support

We will discuss each of these methods in detail below.

It’s best to work through them in the order listed below as these solutions are organized from simplest and quickest to more complex and lengthy.

Note:The following tips on resolving problems with the Snapchat app will fix the issues with Android and iPhone versions of the Snapchat app.

Restart your device

Try restarting your mobile phone. Most phone-related problems can be fixed by restarting your phone.

Follow the below steps to restart your mobile phone.

Hold down the power button until the shutdown menu appears.

Choose the “Power off” icon.

Once the device completely shuts off, start it back up by holding the power button.

Check whether the Snapchat app issue is fixed now. If not, try the next method.

Check the internet connection on your mobile phone

Check whether you have a proper internet connection.

You need to make sure of its connectivity, network availability, proper connection with the system, etc. Also, ensure that you are properly signed in to your network.

Check whether Snapchat is down

To fix the Snapchat issue “Oops! Something Went Wrong. Please try again later“, you can check whether Snapchat is down or not.

You can check this using the following method.

1. Look for the hashtag #snapchatdown on Twitter. Keep track of when the hashtag was last tweeted.

Click on “Latest” to see if users have started tweeting about the outage recently.

Also, keep an eye on Snapchat’s Twitter account for any updates on the site’s status.

If you need more help, you can also tweet them with your problems.

2. Check third-party sites which track the up-down status of other websites. They will track Snapchat as well.

Is snapchat down to fix “Oops! Something Went Wrong” Snapchat issue?

You can use these websites to check whether Snapchat is down right now or not. Here are a few:

Snapchat Down detector

Is Snapchat Down Right Now?

Snapchat outage report

3. You can also check Snapchat’s Reddit community to check whether there are discussions related to Snapchat’s status.

Based on the above checks, you will get to know whether Snapchat is down or not.

If the problem is at Snapchat’s end, you can wait for some time as they will do the needful to get the site up. If not, try the next method.

Close and Restart the Snapchat App

Close the app and relaunch it. This will stop any processes that are malfunctioning.

For Android users, follow the below steps to force stop the Snapchat app.

  • Open “Settings” on your mobile phone. 
  • Scroll down and click on the “Apps” option.
  • Search for Snapchat on the search bar.
  • Select Snapchat from the search result.  
  • Click on the “Force Stop” option. 

For iPhone users, follow the below steps to close the app and launch it.

  • Double-click the Home button.
  • That action causes the apps to fall back a bit so that you can see the icons and screenshots of all the running apps.
  • Slide the apps from side to side to find the one you want to quit.
  • Swipe the app off the top edge of the screen to close it.
  • When you’ve closed all the apps you want, click the Home button again to return to using your iPhone.

Restart your phone.

If you cannot fix the error by the above method, you can try the next method.

Switch to Mobile Data if on Wi-Fi or Vice Versa

Follow the below steps to enable mobile data.

Open the Settings of your phone.

Click on Connections.

Tap on Data usage.

Tap on Data usage to fix “Oops! Something Went Wrong” Snapchat issue?

Then turn the toggle for Mobile data on.

turn the toggle for Mobile data on to fix “Oops! Something Went Wrong” Snapchat issue?

Finally, restart your phone.

After you restart, try to log in to your Snapchat account again.

Check whether the “Oops! Something Went Wrong” error message is pop-up on Snapchat. If so, try the next method.

Follow the below steps to enable Wi-Fi.

Open the Settings of your phone.

Click on Connections.

Then turn the toggle for Wi-Fi on.

turn the toggle for Wi-Fi on to fix “Oops! Something Went Wrong” Snapchat issue?

Finally, restart your phone.

After you restart, try to log in to your Snapchat account again.

Check whether the Snapchat issue is fixed now. If not, try the next method.

Disable VPN settings

If you’re using a VPN on your device, make sure it’s turned off before trying to log in to your Snapchat account.

Some VPNs don’t work along with other apps and might cause connection problems by disrupting your network’s flow.

VPNs also change your IP address at random to protect your identity, making it impossible for your device to contact Snapchat servers.

Furthermore, VPNs alter your IP address at random to keep your identity hidden, making it difficult for the Snapchat servers to communicate with your device.

To access Snapchat in this situation, you may need to deactivate your VPN.

If you don’t want to go online without safety, consider trying to use alternative VPNs such as PureVPN.

Check whether the Snapchat issue is fixed now. If not, try the next method.

Provide permissions for your Snapchat account

Sometimes, you have to provide permissions to your Snapchat account to access your contacts, cameras, etc. for the smooth functioning of the app.

Follow the below steps to fix the issue “Oops! Something Went Wrong.” by providing permissions to your Snapchat account.

Open the “Settings” on your mobile phone. 

Scroll down and click on the “Apps” option.

Provide permissions for your Snapchat account to fix “Oops! Something Went Wrong” Snapchat issue?

Search for “Snapchat” on the search bar.

Select “Snapchat” from the search result.  

Click on the “Permissions“.

Click on the options which you want Snapchat to access.

Restart your phone.

Check whether the Snapchat issue is fixed now. If not, try the next method.

Clear all cache data from Snapchat App settings

Follow the below steps to fix the issue “Oops! Something Went Wrong. Please try again later” by clearing the cache from the Snapchat app. 

Open the “Settings” on your mobile phone. 

Scroll down and click on the “Apps” option.

Search for “Snapchat” on the search bar.

Select “Snapchat” from the search result. 

Click on the “Storage” option.  

Snapchat clear cache data to fix “Oops! Something Went Wrong” Snapchat issue?

Click on the “Clear data” option. 

Click on the “Clear cache” from options Clear data and Clear cache. 

Now a confirmation pop-up will come, click on “OK”. 

Restart your phone.

Check whether the Snapchat issue is fixed now. If not, try the next method.

Clear all data from Snapchat App Settings

This will delete all user data stored within an app, not just the temporary cache files. The app itself won’t be deleted, but it will be reset, meaning you’ll need to sign in again and set any preferences.

Follow the below steps to fix the issue “Oops! Something Went Wrong” by clearing all data from the Snapchat app. 

Open the “Settings” on your mobile phone. 

Scroll down and click on the “Apps” option.

Search for “Snapchat” on the search bar.

Select “Snapchat” from the search result.  

Click on the “Storage” option. 

Click on the “Clear data” option. 

Clear all data from Snapchat App Settings to fix “Oops! Something Went Wrong” Snapchat issue?

Click on the “Clear all data” from options Clear all data and Clear cache. 

Now a confirmation pop up will come, click on “OK”. 

Restart your phone.

Check whether the Snapchat issue is fixed now. If not, try the next method.

Update the Snapchat App from Play Store or App Store

If you have not updated the Snapchat app, follow the below steps to fix the issue “Oops! Something Went Wrong” by updating the Snapchat app.

Open the play store or App store on your mobile phone. 

Search for the Snapchat App on the Search bar.

Select the Snapchat App from the search result.

Click on the “Update” option from there.

Check whether the Snapchat issue is fixed now. If not, try the next method.

Reset your Network Settings

Resettings network settings won’t delete your apps or data. It will just erase your network settings, Wi-Fi passwords stored and Bluetooth connections.

So, make a note of these details before proceeding with resetting network settings.

Follow the below steps to reset your network settings.

Open the Settings of your phone.

Click on General.

Click on General to fix “Oops! Something Went Wrong” Snapchat issue?

Tap the Reset at the bottom of your screen.

Then click on Reset Network Settings.

click on Reset Network Settings to fix “Oops! Something Went Wrong” Snapchat issue?

Finally, restart your phone.

After you restart, try to log in to your Snapchat account again.

Check whether the Snapchat issue is fixed now. If not, try the next method.

Contact Snapchat Support

If none of the above methods work out, you can try contacting Snapchat customer support.

Follow the below steps to contact Snapchat Support.

Visit Snapchat support page.

Click on the “Contact Us” option. 

Snapchat account access issue support center Oops! Something Went Wrong. Please try again later

Select “I can’t access my account” and “I can’t create an account” (or according to your particular issue).

Snapchat support center Oops! Something Went Wrong. Please try again later

Now you can see “Need help with something else” and click “YES”. 

Enter your Username, email address or mobile number and also you issue. 

Enter the captcha and click on the “Send” option. 

You can wait to get a response or wait for a minimum time of 24 hrs. 

In addition to it, there are different ways to contact Snapchat support team.

Detailed step-by-step instruction regarding contacting Snapchat is provided in the following article.

9 trusted ways to contact Snapchat support

FAQs

Why does my Snapchat keep saying something went wrong?

Snapchat keeps saying something went wrong because there is either some problem at Snapchat’s end or at your end. It is difficult to identify what causes the problem as the error message is very general. But there are a few things that you can do to understand whether the problem is with you or with Snapchat.

First and foremost, check whether Snapchat is down or not as mentioned in this guide. If Snapchat is down, wait for some time. However, if Snapchat is working fine, then the problem is at your end. Then you need to follow the other methods mentioned in the article to resolve it.

Wrapping Up

Hope you get an idea about fixing the Snapchat issue “Oops! Something Went Wrong. Please try again later“.

Kindly let us know if you have any queries.

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