Home » Tech » How to fix the Snapchat issue “Could not set Email. Please try again” ? (2023)

How to fix the Snapchat issue “Could not set Email. Please try again” ? (2023)

How to fix the Snapchat issue “Could not set Email. Please try again” ?
Illustration by Rosina Gavrilash from Ouch!
Time Required10 – 20 minutes
Skill LevelBeginner
Estimated Cost$0

Wondering how to fix the Snapchat issue “Could not set Email. Please try again”?

Yes, you are at the right place to fix the issue.

This issue occurs because of any of the following reasons.

  • Snapchat app is having a wider problem that affects more than just your app.
  • Lack of free space on your device.
  • Your app’s cache is corrupted in some way.
  • You are not using the latest version of Snapchat

Following are a few of the methods you can try to fix this issue.

Automate the date and time on the Phone Settings

Force Stop the Snapchat App from Settings

Clear all cache data from Snapchat App settings

Clear all data from Snapchat App Settings

Update the Snapchat App from Google Play Store or Apple App Store

Contact Snapchat Support

We will discuss each of these methods in detail below.

Automate the date and time on the Phone Settings

Follow the below steps to fix the issue “Could not set Email. Please try again” by automating the date and time on the phone settings.

Open “Settings” on your mobile phone. 

Click on the search bar and search for “date and time”. 

Snapchat automate date and time to fix 
Could not set Email

Select the “Date & time” option from the search result.

Click on the “Automatic Date & time” option to automate.

If it is already automated, redo it. 

Snapchat automate date and time

Restart your phone.

Check whether the Snapchat issue is fixed now. If not, try the next method.

Force Stop the Snapchat App from Settings

Follow the below steps to fix the issue “Could not set Email. Please try again” by force-stopping the Snapchat app.

Open “Settings” on your mobile phone. 

Scroll down and click on the “Apps” option.

Snapchat "could not set email. Please try again" issue App settings.

Search for “Snapchat” on the search bar.

Select “Snapchat” from the search result.  

Click on the “Force Stop” option. 

 Force stop Snapchat "could not set email. Please try again" issue App settings

Restart your phone.

Check whether the Snapchat issue is fixed now. If not, try the next method.

Clear all cache data from Snapchat App settings

Follow the below steps to fix the issue “Could not set Email. Please try again” by clearing the cache from the Snapchat app. 

Open “Settings” on your mobile phone. 

Scroll down and click on the “Apps” option.

Search for “Snapchat” on the search bar.

Select “Snapchat” from the search result. 

Click on the “Storage” option.  

Snapchat  clear cache data  "could not set email. Please try again" issue App settings

Click on the “Clear data” option. 

Click on the “Clear cache” from options Clear data and Clear cache. 

Now a confirmation pop-up will come, click on “OK”. 

Restart your phone.

Check whether the Snapchat issue is fixed now. If not, try the next method.

Clear all data from Snapchat App Settings

This will delete all user data stored within an app, not just the temporary cache files. The app itself won’t be deleted, but it will be reset, meaning you’ll need to sign in again and set any preferences.

Follow the below steps to fix the issue “Could not set Email. Please try again” by clearing the all data from the Snapchat app. 

Open “Settings” on your mobile phone. 

Scroll down and click on the “Apps” option.

Search for “Snapchat” on the search bar.

Select “Snapchat” from the search result.  

Click on the “Storage” option. 

Click on the “Clear data” option. 

Snapchat "could not set email. Please try again" issue App settings clear all data

Click on “Clear all data” from the options Clear all data and Clear cache. 

Now a confirmation pop-up will come, click on “OK”. 

Restart your phone.

Check whether the Snapchat issue is fixed now. If not, try the next method.

Update the Snapchat App from Google Play Store or Apple App Store

If your Snapchat app is not updated to the latest version, try updating the Snapchat app.

Follow the below steps to fix the issue “Could not set Email. Please try again” by updating the Snapchat app.

Open the Play store or App store on your mobile phone. 

Search for the Snapchat App on the Search bar.

Select the Snapchat App from the search result.

Click on the “Update” option from there.

Check whether the Snapchat issue is fixed now. If not, try the next method.

Contact Snapchat Support

If none of the above methods work out, you can try contacting Snapchat customer support.

Follow the below steps to contact Snapchat Support.

Visit the Snapchat support page.

Click on the “Contact Us” option. 

Snapchat account access issue support center

Select “I can’t access my account” and “I can’t create an account” (or according to your particular issue).

Snapchat support center

Now you can see “Need help with something else” and click “YES”. 

Enter your Username, email address, or mobile number and also your issue. 

Enter the captcha and click on the “Send” option. 

You can wait to get a response or wait for a minimum time of 24 hrs. 

In addition to it, there are different ways to contact Snapchat support team. A few of them are mentioned below.

  • Use Snapchat Support online resources
  • Contact Snapchat through the Report link
  • Get Snapchat support through Quora and Reddit
  • Contact Snapchat Support through Twitter and Linkedin
  • Contact Snapchat Support through Email
  • Contact Snapchat directly

Detailed step-by-step instruction regarding each of these methods is provided in the following article.

9 trusted ways to contact Snapchat support

Wrapping Up

Hope you get an idea about fixing the Snapchat issue “Could not set Email. Please try again”. Kindly let us know if you have any queries.

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