Why can’t I change my email on Snapchat?
Snapchat won’t let you change your email because of any of the following reasons.
- Snapchat app is having a wider problem that affects more than just your app.
- Lack of free space on your device.
- Your app’s cache is corrupted in some way.
- You are not using the latest version of Snapchat
Method 1: Automate the date and time on the Phone Settings
Follow the below steps to fix the issue “Could not set Email. Please try again” by automating the date and time on the phone settings.
- Open “Settings” on your mobile phone.
- Click on the search bar and search for “date and time”.
- Select the “Date & time” option from the search result.
- Click on the “Automatic Date & time” option to automate.
- If it is already automated, redo it.
- Restart your phone.
Check whether the Snapchat issue is fixed now. If not, try the next method.
Method 2: Force Stop the Snapchat App from Settings
Follow the below steps to fix the issue “Could not set Email. Please try again” by force-stopping the Snapchat app.
- Open “Settings” on your mobile phone.
- Scroll down and click on the “Apps” option.
- Search for “Snapchat” on the search bar.
- Select “Snapchat” from the search result.
- Click on the “Force Stop” option.
- Restart your phone.
Check whether the Snapchat issue is fixed now. If not, try the next method.
Method 3: Clear all cache data from Snapchat App settings
Follow the below steps to fix the issue “Could not set Email. Please try again” by clearing the cache from the Snapchat app.
- Open “Settings” on your mobile phone.
- Scroll down and click on the “Apps” option.
- Search for “Snapchat” on the search bar.
- Select “Snapchat” from the search result.
- Click on the “Storage” option.
- Click on the “Clear data” option.
- Click on the “Clear cache” from options Clear data and Clear cache.
- Now a confirmation pop-up will come, click on “OK”.
- Restart your phone.
Check whether the Snapchat issue is fixed now. If not, try the next method.
Method 4: Clear all data from Snapchat App Settings
This will delete all user data stored within an app, not just the temporary cache files. The app itself won’t be deleted, but it will be reset, meaning you’ll need to sign in again and set any preferences.
Follow the below steps to fix the issue “Could not set Email. Please try again” by clearing the all data from the Snapchat app.
- Open “Settings” on your mobile phone.
- Scroll down and click on the “Apps” option.
- Search for “Snapchat” on the search bar.
- Select “Snapchat” from the search result.
- Click on the “Storage” option.
- Click on the “Clear data” option.
- Click on “Clear all data” from the options Clear all data and Clear cache.
- Now a confirmation pop-up will come, click on “OK”.
- Restart your phone.
Check whether the Snapchat issue is fixed now. If not, try the next method.
Method 5: Update the Snapchat App from Google Play Store or Apple App Store
If your Snapchat app is not updated to the latest version, try updating the Snapchat app.
Follow the below steps to fix the issue “Could not set Email. Please try again” by updating the Snapchat app.
- Open the Play store or App store on your mobile phone.
- Search for the Snapchat App on the Search bar.
- Select the Snapchat App from the search result.
- Click on the “Update” option from there.
Check whether the Snapchat issue is fixed now. If not, try the next method.
Method 6: Contact Snapchat Support
Follow the below steps to contact Snapchat Support.
- Visit the Snapchat Support page.
- Click on the “Contact Us” option.
- Select “I can’t access my account” and “I can’t create an account” (or according to your particular issue).
- Now you can see “Need help with something else” and click “YES”.
- Enter your Username, email address, or mobile number and also your issue.
- Enter the captcha and click on the “Send” option.
You can wait to get a response or wait for a minimum time of 24 hrs.
In addition to it, there are different methods to contact Snapchat support team. Detailed step-by-step instruction regarding each of these methods is provided in the following article.
9 trusted ways to contact Snapchat support
Need More Help?
If you still have queries, shoot a mail to [email protected] . We will respond to your queries.
Sources
Hey, How to do it ? uses only high-quality sources, including user reports, to support the facts within our articles. Read our editorial process to learn more about how we research and keep our content accurate, reliable, and trustworthy.
- Snapchat Terms of Service
- User Reports from Snapchat Help community on Reddit
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Jasper Reed is the founder of heyhowtodoit.com with 8+ years of experience in Search Engine Optimization.He has researched, tested, and written hundreds of articles ranging from social media platforms to messaging apps.
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