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How to Fix Resident Evil Not Updating on a Mac

If you’re frustrated when Resident Evil won’t update on the Mac, we’ve got some potential solutions you can try to troubleshoot the issue.

What Causes Resident Evil to Fail to Update on Mac?

If you can’t update Resident Evil on Mac, this can be for a number of reasons with some being easier to fix than others. Here’s a quick overview of why Resident Evil might not be updating.

  • The Resident Evil servers are down. Sometimes, Resident Evil’s servers can be down, so it’s a good idea to check if the issue is on your end or theirs first before doing anything else.
  • A VPN or firewall is blocking access to Resident Evil. If your VPN or firewall is set up to block a lot of activity, you may find it impossible to update Resident Evil while it’s active.
  • Your Mac isn’t compatible with Resident Evil. Got an aging Mac? A recent update may mean you can no longer play Resident Evil on that Mac.
  • Your Resident Evil install is corrupt. Sometimes, the Resident Evil files can fail so you’ll need to uninstall and reinstall it or opt to run Resident Evil via your browser.

Note: When Resident Evil won’t update, you won’t lose any files or progress as Resident Evil data is stored on the cloud. You simply won’t be able to access it.

How to Fix the Resident Evil Update Error on Mac

Follow the steps below to fix the Resident Evil update error you may be seeing when trying to update it on Mac. Not all of these may apply to your situation but follow them in order and skip any that aren’t relevant. 

1. Check your Mac is online. Check you’re currently online and have a strong internet connection. If you aren’t online, you can’t update Resident Evil.

2. Restart your Mac. It’s a simple solution but restarting your Mac often fixes many issues and that can include problems updating Resident Evil.

3. Launch Resident Evil from your browser. If you keep seeing an “upgrade failed” message, try playing Resident Evil via your web browser instead of using the app. By doing so, the latest version of Resident Evil player will be installed so you can continue playing.

4. Try using a different web browser. If you also can’t get Resident Evil to launch from your browser, try using a different one. Resident Evil recommends using Google Chrome or Firefox rather than Safari.

5. Uninstall and reinstall Resident Evil. Uninstall the Resident Evil app from your Mac and try reinstalling it. This can fix issues with corrupt files.

Note: Make sure to download Resident Evil from a reputable source.

6. Update your Mac. Sometimes updating your Mac can fix many common issues, including running Resident Evil successfully.

7. Disable your VPN or firewall. If you use either a VPN or a firewall, the update may fail due to network issues. Disable them temporarily to update Resident Evil.

8. Reset Resident Evil settings. If you’re willing to delve into some settings on your Mac, navigate to Library > Preferences then delete everything in the Resident Evil folder.

Note: To access the Library folder, with either the desktop or a Finder window as the frontmost application, hold down the Option key and select the Go menu. The Library folder appears as one of the items in the Go menu.

9. Download Resident Evil to a USB flash drive on another Mac. If you’ve tried removing all traces of Resident Evil on your current Mac, try downloading a new version of it via a different Mac. It requires you to have another Mac available (or from a friend), but it may fix the issue.

10. Contact Resident Evil support. If you’ve tried all these steps and Resident Evil still won’t work, contact Resident Evil customer support with your Resident Evil username, any error messages you’ve received, the model name of your Mac, and which version of macOS your Mac is running.

FAQs

How do I delete Resident Evil from my Mac?

If you decide you don’t want to use Resident Evil anymore, you can permanently delete it from your system. First, make sure you’ve quit and completely closed down the Resident Evil application. Locate the Resident Evil application icon in your Mac’s Applications folder, then drag and drop Resident Evil into the Trash and Empty it. Note that this removes Resident Evil from your system, but does not get rid of your Resident Evil account.

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