Are you getting the Privacy Checks black screen on Instagram? If so, then you are at the right place to fix this issue.
In this guide, we will take you through multiple methods to fix the issue. Following are a few methods to fix the issue.
We will discuss each of these in detail below.
7. Wait it Out
Update to the latest version of Instagram
Many of the users who have reported the issue on social media sites like Reddit and Twitter have confirmed that they were using an older version of Instagram. So, as a first step, it is advisable to update to the latest version of Instagram.
Follow the below steps to update Instagram.
Locate the Play Store or App Store app on your phone.
Click on “Update” to update the latest version.
Now, you will be able to log in to your account without getting the “Something went wrong. Please try again to see your link history.” error message.
If you are not able to access your account by the above method, you can try the next method.
Clear the Instagram App data
Follow the below steps to fix the error “Something went wrong. Please try again to see your link history problem.” on your Instagram.
Locate the “Instagram” app on your mobile.
Long press on the app icon
Click on the “i” button
After you have tapped on the “i” symbol, you will land on the app information page.
On the page, you will see multiple options. This includes “Notification”, “Permissions”, “Data usage” and more.
Click on “Storage” to go to storage information
Click on “Clear Storage”
Confirm the action by clicking on “Ok”
Click on “Permissions”. Enable all the permissions from there
Try opening it again. This might have fixed the error. If you are not able to fix the error by the above method, you can try the next method.
Uninstall and Reinstall Instagram
Follow the below steps to uninstall and reinstall Instagram.
Locate the “Instagram” app on your mobile phone.
Long press on the app icon.
Tap on the “i” button.
On the page, you’ll see multiple options.
Tap on the “Uninstall” button from the top of the page.
Click on “Ok” to confirm uninstalling.
After uninstalling, reinstall it.
Locate Playstore or Appstore from your mobile
Search for “Instagram”. Select Instagram app
Click on “Install”.
After installing the app, try to log in with “Username” and “Password”.
Now, you will be able to fix the issue with Instagram.
Access Instagram in Incognito mode
Try accessing Instagram in Incognito mode on a laptop or tablet.
If you are using Instagram on chrome, click on the chrome settings (3 vertical dots) on the top right corner of the browser.
Click on “New Incognito Window”
Login to Instagram now and check whether the issue is fixed or not.
Temporarily deactivate Instagram
If none of the above fixes works try temporarily deactivating your Instagram for a while.
If you temporarily disable your account, your profile, photos, comments and likes will be hidden until you reactivate it by logging back in. You can only disable your Instagram account from a computer or mobile browser.
Follow the below steps to temporarily disable your Instagram account.
Log in to instagram.com from a computer. You can’t temporarily disable your account from within the Instagram app.
Click your profile picture in the top right and click Profile, then click Edit profile.
Scroll down, then click Temporarily disable my account in the bottom right.
Select an option from the drop-down menu next to Why are you disabling your account? and re-enter your password. The option to disable your account will only appear after you’ve selected a reason from the menu and entered your password.
Click Temporarily disable account.
You can reactivate it by logging back in later.
A few of them are mentioned below.
- Contact Instagram Support directly
- Contact Instagram via Report link
- Get answers from Quora and Reddit
- Contact Instagram Support via Twitter and Linkedin
- Use official Facebook pages
- Contact Instagram Support through Email
- Contact Instagram directly
Detailed step-by-step instructions to contact Instagram is provided below.
Wait it out
If you are not addicted to Instagram, then it is advisable to wait for a few weeks before repeating the steps mentioned above.
Hope you got an idea about fixing the Privacy Checks issue on Instagram. Kindly let us know if you have any queries.
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Jasper Reed is the Editor of heyhowtodoit.com with 8+ years of expertise in crafting tech troubleshooting guides. He has researched, tested, and written hundreds of articles ranging from social media platforms to messaging apps.
Jasper’s “How-to” guides are often referenced by experts on platforms such as JustAnswer to help answer user’s tech queries. His articles are quoted and referenced by major publications and media companies like WikiHow, Think Impact, Enterprise Apps Today, and many others.
An avid traveler and tech enthusiast, Jasper loves to explore new places and experience different cultures.