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Muzz Messages Not Sending? Try These 14 Fixes

This article covers a number of fixes for when Muzz can’t send a message properly.

These solutions can be used when a message is stuck on send, when Muzz appears offline, and when a DM has been sent but doesn’t seem to have been delivered properly.

Why Is Muzz Not Sending Messages?

Muzz not sending messages properly can be the result of a number of factors.

  • Muzz service experiencing issues or being offline
  • Restrictions placed on an account by a contact or Muzz support
  • Internet connectivity issues
  • An out-of-date Muzz app or operating system

How to Fix Muzz Messages Not Sending

Here’s all of the best solutions for fixing Muzz when it won’t send a message.

1. Check if Muzz is down. It’s possible that the entire Muzz service, or aspects relating to Muzz, could be offline or experiencing errors.

2. Check your phone’s Wi-Fi or cellular connection. The quickest way to do this is to open another app that needs an internet connection. If Wi-Fi is slow or down, switch to cellular. If cellular is slow or down, switch to Wi-Fi.

The process of switching between Wi-Fi and Cellular connection depends on your platform: Android, or iPhone.

3. Toggle Airplane Mode on and off. This only takes a few seconds and is an easy way to reset your phone’s Wi-Fi and cellular connections. (AndroidiPhone)

4. Turn off your VPN. VPNs can sometimes interfere with some apps’ internet connectivity.  To test if this is the case, disable your VPN on Android device or disable your VPN on iPhone and check if this resolves the issue.

5. Quit and re-open Muzz. Completely close the Muzz app, don’t just minimize it. The process for fully closing an app depends on the platform you are using. (AndroidiPhone)

6. Restart your device. A quick restart can fix a number of app and system issues. Note that the process for restarting is different depending on the device you’re using.  So take a moment to reboot your Android or reboot your iOS device to see if it resolves problems with Muzz app not working.

7. Update the Muzz app. Check for an app update on your Android device or iPhone to make sure you have the latest version. Check for and install any Muzz app updates on your Android device or app updates on your iPhone

8. Clear the Muzz app cache on your Android device or clear the cache on an iPhone. While caching improves app performance by saving app information in local memory, it can also lead to issues with your device not receiving the latest information from Muzz. Clearing cached data will force your app to retrieve the latest information from Muzz.

9. Disable Low Data Mode. Low Data Mode can prevent Muzz from connecting to Muzz’s servers.

10. Activate Background App Refresh. On iPhone, select Settings > Muzz and enable Background App Refresh.

11. Reinstall Muzz. Uninstall the Muzz app on your iPhone or Android device and then reinstall it. This process can sometimes get rid of any message sent error messages or bugs.

12. Update your operating system. Downloading and installing the latest iOS or Android operating system can fix a variety of system and app issues. (Android, iPhone)

13. Reset network settings. Resetting your device’s network settings can fix a variety of internet connection problems on multiple apps. (Android, iPhone)

14. Contact Muzz Support. It could be an issue with your account, and Muzz customer support should be able to help you determine if that’s the case.


How do I fix it when my Muzz gets hacked?

The first thing you should do if someone gains access to your Muzz is try to change the password if the hacker hasn’t done so already. If you can’t, you should go to Muzz’s support page to sort it out.

How do I fix Muzz notifications?

If you aren’t receiving notifications for new messages in Muzz, you should first check your device’s settings to be sure notifications are on. You should also check the notification settings within the app. If notifications appear to be on everywhere, check for an update and restart your device.

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