How To Fix Instagram Reels “We’re Sorry, But Something Went Wrong. Please Try Again”? (2022)

How To Fix Instagram Reels "We're Sorry, But Something Went Wrong. Please Try Again"? (2022)
Illustration by Anna Antipina from Ouch!

Wondering how to fix Instagram Reels issue “We’re Sorry, But Something Went Wrong. Please Try Again”?. No worries! You are at the right place to fix this issue.

Many users are experiencing the same Instagram Reels issues. In this guide, we will discuss different methods to fix this issue.

1. Clear Instagram app cache

2. Use an old version of Instagram

3. Clear browsing data

4. Uninstall and Reinstall Instagram

5. Wait it out

We will discuss each of these methods in detail below.

Clear Instagram app cache

Follow the below steps to fix the error “We’re Sorry, But Something Went Wrong. Please Try Again” error on Instagram reels.

  • Locate the “Instagram” app on your mobile.
  • Long press on the app icon
  • Click on the “i” button
Fix Instagram Reels issue by clearing Instagram cache
  • After you have tapped on the “i” symbol, you will land on the app information page.
  • On the page, you will see multiple options. This includes “Notification”, “Permissions”, “Data usage” and more
  • Click on “Storage” to go to storage information
  • Click on “Clear Cache”
Clear cache to fix instagram reels
  • Try opening it again.

If you are not able to access your account by the above method you can try the next method

Use an old version of Instagram

This issue might occur if you are using a new version of Instagram. To fix it, you can use an old version of Instagram. Follow the below steps to fix the Instagram Reels error.

  • Uninstall the current version of Instagram from your phone.
  • Download an older version of Instagram APK. You can download it from APK Mirror.
  • Click on the Instagram APK and install it
  • Log in to your Instagram account with “Username” and “Password”.

Now, you will be able to log in to your account without getting the “We’re Sorry, But Something Went Wrong. Please Try Again” error on Instagram reels.

  • After logging in, Go to the “Play store”
  • Search “Instagram”
  • Click on “Update” to update the latest version
Fix Instagram Reels by using an old version

If none of the above 2 methods worked out, then you can try the next method.

Clear browsing data

You can clear your browsing data from the websites you have visited while using Instagram. Follow the below steps to clear the Instagram browsing data.

  • Locate the “Instagram” app on your mobile.
  • Login with “Username” and “Password”.
  • After logging into your account, click on your profile image.
  • Click on the 3 lines button on top of the page.
Fix Instagram Reels issue by clearing browsing data
  • Select “Settings”
  • After you have tapped on the settings, you will land on the settings page of Instagram.
  • On the settings page, you’ll see multiple options
  • This includes “Privacy”, “Security”, “Ads”, and more.
  • Scroll down until you see the “Account” option.
Clear browsing data to fix Instagram Reels issue
  • Select “Account” to go to your account settings.
  • After selecting “Account”, you can see several settings options regarding your account.
  • Tap on the “Browser Settings” from the multiple options.
Fix Instagram Reels issues by updating browser settings
  • Click on the “Clear” button near the “Browsing data”.
Clear Instagram reels issue by clearing browsing data
  • Confirm the action by clicking “Clear Browsing Data”.
Confirm clear browsing data to fix Instagram Reels issue
  • Try opening your Instagram account again

Uninstall and Reinstall

Few of the users have mentioned in Reddit that they were able to fix this issue by uninstalling and reinstalling the Instagram app. Uninstalling Instagram will clear the app’s data and cache.

  • Locate the “Instagram” app on your mobile phone.
  • Long press on the app icon
  • Tap on the “i” button
  • On the page, you’ll see multiple options.
  • Tap on the “Uninstall” button from the top of the page.
Uninstall and reinstall Instagram to fix Instagram Reels issue
  • Click on “Ok” to confirm uninstalling.
  • After uninstalling, reinstall it.
  • Locate “Playstore” or Appstore from your mobile
  • Search for “Instagram”. Select Instagram app
  • Click on “Install”.
  • After installing the app, try to log in with “Username” and “Password”.

Now, you will be able to fix the Instagram Reels error.

Wait it out

If you are not addicted to Instagram, then it is advisable to wait for a few weeks before repeating the steps mentioned above.

Wrapping Up

Hope you get an idea about fixing the Instagram Reels issue “We’re Sorry, But Something Went Wrong. Please Try Again”. Kindly let us know if you have any queries.