Are you facing the issue “Sorry, we couldn’t complete your request. Please try again in a moment” on Instagram. If so, then this is the right guide to help you to fix this issue.
Here we will discuss a few methods to fix the issue. Following are a few of the methods to fix it.
We will discuss each of these methods in detail below.
Method 1: Clear Instagram app data
Follow the below steps to fix the error “Sorry we couldn’t complete your request. Please try again in a moment” on your Instagram by clearing the app data.
Locate the “Instagram” app on your mobile.
Long press on the app icon
Click on the “i” button.
After you have tapped on the “i” symbol, you will land on the app information page.
On the page, you will see multiple options. This includes “Notification”, “Permissions”, “Data usage” and more. Click on “Storage” to go to storage information
Click on “Clear Storage”.
Confirm the action by clicking on “Ok”.
Click on “Permissions”
Enable all the permissions from here
Try opening it again.
Now you have fixed the error, you can use your Instagram without any issue.
If you are not able to fix the error by the above method, you can try the next method.
Method 2: Update Instagram App
Check whether a new update is available on Playstore or Appstore. If there is an update available, then update it. Sometimes updating Instagram can fix the error “Sorry, we couldn’t complete your request. Please try again in a moment” on Instagram.
Follow the below steps to update Instagram.
Locate the Play Store or App Store app on your phone
Click on “Update” to update the latest version
Now, you will be able to log in to your account without getting the “We’re sorry, but something went wrong. Please try again” error message.
If you are not able to access your account by the above method, you can try the next method.
Method 3: Uninstall and Reinstall Instagram
Locate the “Instagram” app on your mobile phone.
Long press on the app icon
Tap on the “i” button
On the page, you’ll see multiple options.
Tap on the “Uninstall” button from the top of the page.
Click on “Ok” to confirm uninstalling.
After uninstalling, wait for 24 hrs to 3 days before re-installing it again.
Locate Playstore or Appstore from your mobile
Search for “Instagram”. Select Instagram app
Click on “Install”.
After installing the app, try to log in with “Username” and “Password”.
Now, you will be able to fix the issue with Instagram.
Method 4: Wait it Out
If you are not addicted to Instagram, then it is advisable to wait for a few weeks before repeating the steps mentioned above. Things might get fixed then.
Method 5: Contact Instagram Support
A few of them are mentioned below.
- Contact Instagram Support directly
- Contact Instagram via Report link
- Get answers from Quora and Reddit
- Contact Instagram Support via Twitter and Linkedin
- Use official Facebook pages
- Contact Instagram Support through Email
- Contact Instagram directly
Detailed step-by-step instructions to contact Instagram are provided below.
Hope you get an idea about fixing the issue “Sorry, we couldn’t complete your request. Please try again in a moment”. Kindly let us know if you have any queries.