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How to fix Instagram accounts issue “Sorry, Something Went Wrong Creating Your Account”? (2022)

How to fix Instagram accounts issue "Sorry, Something Went Wrong Creating Your Account"? (2022)
Illustration by Natasha Remarchuk from Ouch!

Wondering how to fix the Instagram issue “Sorry, Something Went Wrong Creating Your Account”?. No worries! You are at the right place to fix this issue.

In this guide, we will try the following methods to fix this issue.

1. Update Instagram

2. Signup with Facebook

3. Clear the Instagram App data

4. Uninstall and Reinstall Instagram App

5. Contact Instagram Support

6. Wait it out 

We will discuss each of these methods in detail below.

Update Instagram App

Check whether a new update is available on Playstore or Appstore for the Instagram app. If there is an update available, then update it. Sometimes updating Instagram can fix the error “Sorry, Something Went Wrong Creating Your Account”.

Follow the below steps to update Instagram.

  • Locate the Play Store or App Store app on your phone
  • Search “Instagram”
  • Select Instagram
  • Click on “Update” to update the latest version
Update Instagram to fix Sorry, Something Went Wrong Creating Your Account

Now, you will be able to log in to your account without getting the “Sorry, Something Went Wrong Creating Your Account” error message.

If you are not able to access your account by the above method, you can try the next method.

Signup with Facebook

Sometimes creating an Instagram account with Facebook can fix the error “Sorry something went wrong creating your account”

Follow the below steps to create an Instagram account with Facebook.

  • Click on “Signup with email or phone number”.
  • Tap on the “Signup with Facebook” option at the bottom of the page.
Login through FB to fix Sorry, Something Went Wrong Creating Your Account
  • If you are already logged in to Facebook on the browser, they will connect your account with Instagram by default
  • Click on “Continue as ABC” under the message “Instagram would like to access your Facebook account”
  • Click on “Continue as ABC”.
Use Facebookto fix Instagram issue Sorry, Something Went Wrong Creating Your Account
  • After you have tapped on the “Continue as ABC”, you will land on the page where you can enter “Username” and “Password” for the account that you want to create
  • Enter “Username” and “Password”
  • Click on the “Next” button
  • You can add a profile photo for your account by clicking “Next” under the “Add a profile photo”
  • Enter the phone number under the “Add phone number” field (Adding a phone number will help you to log in more easily, recover your account, and find people to follow)
  • If you want to turn on the notification, click on the “Turn on” option under the “Turn on Notifications”. If you don’t want to turn on the notification, click on the “Not Now” button under the “turn on Notifications”

Now, you will be able to log in to your account without getting the “Sorry something went wrong creating your account” error message.

If none of the above methods worked out, then you can try the next method

Clear the Instagram App data

Follow the below steps to fix the error “Sorry something went wrong creating your account” on your Instagram.

  • Locate the “Instagram” app on your mobile.
  • Long press on the app icon
  • Click on the “i” button
Fix Instagram issue by clearing storage Sorry, Something Went Wrong Creating Your Account
  • After you have tapped on the “i” symbol, you will land on the app information page.
  • On the page, you will see multiple options. This includes “Notification”, “Permissions”, “Data usage” and more.
  • Click on “Storage” to go to storage information
  • Click on “Clear Storage”
  • Confirm the action by clicking on “Ok”
  • Click on “Permissions”. Enable all the permissions from there
  • Try opening it again.

This might have fixed the error. If you are not able to fix the error by the above method, you can try the next method.

Uninstall and Reinstall Instagram

Try installing and reinstalling the Instagram app. Uninstalling Instagram will clear the app’s data and cache.

Follow the below steps to uninstall and reinstall Instagram.

  • Locate the “Instagram” app on your mobile phone.
  • Long press on the app icon
  • Tap on the “i” button
  • On the page, you’ll see multiple options.
  • Tap on the “Uninstall” button from the top of the page.
Uninstall and reinstall Instagram to fix Sorry, Something Went Wrong Creating Your Account
  • Click on “Ok” to confirm uninstalling.
  • After uninstalling, reinstall it.
  • Locate Playstore or Appstore from your mobile
  • Search for “Instagram”. Select Instagram app
  • Click on “Install”.
  • After installing the app, try to log in with “Username” and “Password”.

Now, you will be able to fix the issue with Instagram.

Contact Instagram

You can also try reaching out to Instagram informing them about your issues. There are different ways to contact the Instagram support team.

A few of them are mentioned below.

  • Contact Instagram Support directly
  • Contact Instagram via Report link
  • Get answers from Quora and Reddit
  • Contact Instagram Support via Twitter and Linkedin
  • Use official Facebook pages
  • Contact Instagram Support through Email
  • Contact Instagram directly

Detailed step-by-step instructions to contact Instagram is provided below.

8 trusted ways to contact Instagram

Wait it out

If you are not addicted to Instagram, then it is advisable to wait for a few weeks before repeating the steps mentioned above.

Wrapping Up

Hope you got an idea about fixing the Instagram issue “Sorry something went wrong creating your account”. Kindly let us know if you have any queries.