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How to Fix Hinge Verification Not Working

This guide offers tested solutions to address the Hinge not sending verification codes promptly.

Why Hinge Not Sending Verification Code?

Verification code issues are usually caused by:

  • Incorrect or outdated phone number entries.
  • Incompatibility with certain messaging apps.
  • Poor internet connection hindering code delivery.

How to Fix Hinge Not Sending Verification Code

Here are the best solutions to resolve Hinge not sending the verification code.

1. Check your phone number. Ensure your phone number is correct and updated on your Hinge account.

For Android: Open Hinge > Profile > Three-dot icon > Settings > Account.

For iPhone: Open Hinge > Profile > Gear icon > Account.

2. Try a different messaging app. Hinge works best with your phone’s default messaging app. If not getting the code, switch to the default app.

For Android: Phone settings > Apps & notifications > Choose default messaging app.

For iPhone: Phone settings > Messages > Enable Send as SMS and MMS Messaging.

3. Check your phone’s wi-fi or cellular connection. The quickest way to do this is to open another app that needs an internet connection. If Wi-Fi is slow or down, switch to cellular. If cellular is slow or down, switch to Wi-Fi.

The process of switching between Wi-Fi and Cellular connection depends on your platform: Android, or iPhone.

You can toggle Airplane Mode on and off (Android, iPhone)

4. Wait and try again. Sometimes, the verification code may take a few minutes to arrive. Request it again if necessary.

5. Restart your device. Restarting your mobile device will often clear most problems. So take a moment to reboot your Android or reboot your iOS device to see if it resolves problems with the Hinge app not working.

6. Restart the Hinge app. Properly closing the Hinge app, not just minimizing it, and then opening it again could fix the problem. (Android, iPhone)

7. Check for Hinge app updates. Check for and install any Hinge app updates on your Android device or app updates on your iPhone. If your Hinge app is ever out of date, it can lead to connection errors and other issues that may lead to Hinge not working on your mobile device.

8. Check if your messaging is working or not. To ensure you receive Hinge verification codes, contact your mobile carrier and confirm support for SMS Short Code messages.

If messages are blocked, ask your carrier to disable Message Blocking, enabling Hinge to send you the PIN. Check online if your carrier supports SMS shortcodes. If not, contact their help centre to verify support.

Follow these steps if you received the code but it’s not working.

  • Open the SMS with the code.
  • Type HELP and send; this resets your carrier link.
  • If you get a reply, short code messages are enabled. Retry entering the Hinge code.
  • If unsuccessful, text another shortcode to confirm the disabled features. No reply indicates no shortcode support; contact your provider to enable shortcodes for your number.

9. Contact Hinge support. If the issue persists, reach out to Hinge support for personalized assistance.

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