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How To Fix “Failed To Acquire Hotfix Data” In Soul Knight Prequel

This guide dives into proven methods to swiftly resolve “Failed To Acquire Hotfix Data” issues, ensuring you can enjoy Soul Knight Prequel without hindrances.

Why Soul Knight Prequel Error “Failed To Acquire Hotfix Data” Occurs

Soul Knight Prequel error failed to acquire hotfix data are usually caused by:

  • Technical glitches affecting the game’s servers.
  • Connectivity issues leading to difficulties in logging in, receiving orders, and claiming gift codes.

How To Fix Soul Knight Prequel Error “Failed To Acquire Hotfix Data”

Here are the best solutions for resolving failed to acquire hotfix data in Soul Knight Prequel.

1. Exit and Re-enter. If the issue persists, wait for 1-2 hours for potential technical glitches to subside. Ensure the Soul Knight Prequel app is updated to the latest version.

Tip: If you encounter a disconnection, wait patiently for network restoration to prevent temporary item loss.

2. Check Network Connectivity. If unable to access the game, try switching your network connection Wi-Fi to mobile data or vice versa (Android, iPhone). You can also toggle airplane mode ON and OFF (AndroidiPhone). This simple step can often bypass network-related difficulties.

3. Treasure Chests and Card Packs. If disconnections occur during treasure chest or card pack openings, exit the game completely and re-enter.

Warning: Avoid clicking “Return to Main Menu” during errors to prevent potential item or progress loss.

4. Redeeming Gift Codes. If there’s no response from the game during gift code redemption, try again later or log out and log back in during stable server times.

5. Delayed Item Delivery. If purchases result in delayed item delivery, log out and log back in after 1-2 hours. For persistent issues, contact customer service at info@chillyroom.games.

6. Keep the Game Updated. Regularly check for updates and ensure Soul Knight Prequel is running the latest version. Updates often include bug fixes and improvements to game stability. (AndroidiPhone)

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