If you’re frustrated when Divinity won’t update on the Mac, we’ve got some potential solutions you can try to troubleshoot the issue.
What Causes Divinity to Fail to Update on Mac?
If you can’t update Divinity on Mac, this can be for a number of reasons with some being easier to fix than others. Here’s a quick overview of why Divinity might not be updating.
- The Divinity servers are down. Sometimes, Divinity’s servers can be down, so it’s a good idea to check if the issue is on your end or theirs first before doing anything else.
- A VPN or firewall is blocking access to Divinity. If your VPN or firewall is set up to block a lot of activity, you may find it impossible to update Divinity while it’s active.
- Your Mac isn’t compatible with Divinity. Got an aging Mac? A recent update may mean you can no longer play Divinity on that Mac.
- Your Divinity install is corrupt. Sometimes, the Divinity files can fail so you’ll need to uninstall and reinstall it or opt to run Divinity via your browser.
Note: When Divinity won’t update, you won’t lose any files or progress as Divinity data is stored on the cloud. You simply won’t be able to access it.
How to Fix the Divinity Update Error on Mac
Follow the steps below to fix the Divinity update error you may be seeing when trying to update it on Mac. Not all of these may apply to your situation but follow them in order and skip any that aren’t relevant.
1. Check your Mac is online. Check you’re currently online and have a strong internet connection. If you aren’t online, you can’t update Divinity.
2. Restart your Mac. It’s a simple solution but restarting your Mac often fixes many issues and that can include problems updating Divinity.
3. Launch Divinity from your browser. If you keep seeing an “upgrade failed” message, try playing Divinity via your web browser instead of using the app. By doing so, the latest version of Divinity player will be installed so you can continue playing.
4. Try using a different web browser. If you also can’t get Divinity to launch from your browser, try using a different one. Divinity recommends using Google Chrome or Firefox rather than Safari.
5. Uninstall and reinstall Divinity. Uninstall the Divinity app from your Mac and try reinstalling it. This can fix issues with corrupt files.
Note: Make sure to download Divinity from a reputable source.
6. Update your Mac. Sometimes updating your Mac can fix many common issues, including running Divinity successfully.
7. Disable your VPN or firewall. If you use either a VPN or a firewall, the update may fail due to network issues. Disable them temporarily to update Divinity.
8. Reset Divinity settings. If you’re willing to delve into some settings on your Mac, navigate to Library > Preferences then delete everything in the Divinity folder.
Note: To access the Library folder, with either the desktop or a Finder window as the frontmost application, hold down the Option key and select the Go menu. The Library folder appears as one of the items in the Go menu.
9. Download Divinity to a USB flash drive on another Mac. If you’ve tried removing all traces of Divinity on your current Mac, try downloading a new version of it via a different Mac. It requires you to have another Mac available (or from a friend), but it may fix the issue.
10. Contact Divinity support. If you’ve tried all these steps and Divinity still won’t work, contact Divinity customer support with your Divinity username, any error messages you’ve received, the model name of your Mac, and which version of macOS your Mac is running.
FAQs
If you decide you don’t want to use Divinity anymore, you can permanently delete it from your system. First, make sure you’ve quit and completely closed down the Divinity application. Locate the Divinity application icon in your Mac’s Applications folder, then drag and drop Divinity into the Trash and Empty it. Note that this removes Divinity from your system, but does not get rid of your Divinity account.
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