This guide provides tested solutions to address the problem of Disney+ not working on wi-fi but working on mobile data.
Why Disney+ Not Working On Wi-Fi But Working On Mobile Data?
Issues with Disney+ not working on wi-fi but working on mobile data may arise due to:
- Incorrect date and time settings on your device.
- The router’s security settings causing conflicts.
- Data limits restrict Disney+ usage on Wi-Fi.
How to Fix Disney+ Not Working On Wi-Fi But Working On Mobile Data
Here are a few ways you can try to fix Disney+ not working on wi-fi but working on mobile data.
1. Restart your device. Restarting resolves various application-related issues by eliminating temporary bugs. Give your smartphone a restart and see if the problem persists.
2. Clear Disney+ cache data. While caching improves app performance by saving app information in local memory, it can also lead to issues with your device not receiving the latest information from Disney+.
3. Forget the Wi-Fi network. Having the same Wi-Fi name (SSID) can cause Wi-Fi issues as your device may use stored details from different connections. If you face this problem, forget the Wi-Fi network.
- Long press the Wi-Fi icon, and open settings.
- Click connected Wi-Fi.
- Tap Remove this Network or Remove network.
- Reconnect by entering the password to check if the issue is resolved.
4. Check Wi-Fi speed. If Disney+ isn’t working on Wi-Fi but works on mobile data, it’s likely due to slow Wi-Fi. Check your network speed on Fast.com.
If it’s below your subscribed plan, wait for the speed to improve before trying again. Possible technical issues with your provider or other problems could affect Wi-Fi speed.
5. Adjust the date and time settings. If your smartphone’s date and time don’t match the router’s, it can cause Wi-Fi issues. To resolve this, ensure your phone has the correct date and time.
- Open Settings.
- Navigate to Additionally Settings.
- Tap Date and Time.
- Enable Set automatically.
- Reconnect to Wi-Fi, open Disney+, and check for resolution.
6. Reboot the Wi-Fi router. Reboot the Wi-Fi router for improved performance. These are the steps to follow in restarting the Wi-Fi router.
- Switch off the router, disconnect it from devices and power.
- Wait 3 minutes, then plug it in.
- Wait for the signal, and reconnect to the internet.
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Rachel Turner is a technology writer and streaming expert with over 5 years of comprehensive experience in the dynamic world of digital entertainment.
Rachel has meticulously researched, tested, and documented solutions for common streaming hiccups. Whether you’re facing buffering problems, login issues, or any other streaming-related challenge, Rachel Turner is your reliable source for definitive solutions in the ever-evolving world of digital entertainment.