Discord not working on an iPhone is a common problem that can manifest as the app freezing while in use or even completely crashing and restarting.
This page covers all of the tested and proven solutions for how to fix it when Discord stops working on an iPhone in addition to some tips for how to stop the iPhone Discord app from freezing and crashing in the future.
Note: The fixes on this page apply to the iOS Discord app on all iPhone smartphone models from the iPhone 5S and higher.
Why Is Discord Crashing on an iPhone?
Discord crashing or not opening on an iPhone can be caused by an out-of-date app or operating system, a lack of free space on the iPhone, or an inability to connect to a Wi-Fi or cellular internet connection.
The Discord service being down or offline can also cause the Discord app to freeze, crash, or stop running properly.
How to Fix Discord Not Opening on an iPhone
Here are the best solutions for how to fix Discord problems on an iPhone smartphone.
1. Check if Discord’s down. The Discord service could be experiencing a server outage or other technical issue.
2. Switch between Wi-Fi and cellular connection. Check your iPhone’s Wi-Fi or cellular connection. The quickest way to do this is to open another app that needs an internet connection. If Wi-Fi is slow or down, switch to cellular. If cellular is slow or down, switch to Wi-Fi.
3. Toggle Airplane Mode on and off. This only takes a few seconds and is an easy way to reset your iPhone’s Wi-Fi and cellular connections.
4. Restart the Discord app on your iPhone. Properly closing the Discord app, not just minimizing it, and then opening it again could fix the problem.
5. Restart your iPhone. A quick restart can fix a number of iPhone app problems.
6. Update the Discord app. An app update may be required to get Discord to open on your iPhone and work properly.
Wait for the app update to finish. If the Discord app icon appears faded and is unresponsive, this means that the app’s in the process of being updated. Make sure your iPhone’s connected to the internet and wait until the update’s finished.
Note: An iPhone app update can take anywhere from a minute to half an hour depending on your iPhone model and the speed of the internet connection.
7. Update your iPhone. Downloading and installing the latest iOS operating system can fix a variety of system and app issues.
8. Free-up space on your iPhone. A lack of free space can often cause iPhone apps to crash or not open.
9. Log out of Discord and then log back in. This quick process can reset your device’s connection to Discord’s servers.
10. Reinstall the Discord app. Uninstall the Discord app on your iPhone and then reinstall it via the App Store.
11. Disable iPhone’s Content & Privacy Restrictions settings. Open Settings and select Screen Time > Content & Privacy Restrictions and make sure the main switch is off.
Tip: Alternatively, you can add Discord to the list of exceptions in Screen Time > Content & Privacy Restrictions > Allowed Apps.
12. Reset your iPhone’s app settings. Performing the Reset All Settings procedure keeps all your files and data intact but will clear your iPhone’s preferences relating to how apps are used. This can clear out any conflicting settings that are stopping Discord from working properly.
Important: Make sure to choose Reset All Settings when performing a reset. Other options such as Erase All Content and Settings can completely remove everything from your iPhone.
13. Reset your iPhone’s network settings. If the Discord app is having trouble connecting to the Discord servers, performing a network settings reset could fix it.
14. Contact Discord Customer Support. If nothing else appears to be working, reach out to Discord’s official support to see if they can fix the issue.
15. Use Discord on your computer. If you still can’t get Discord working on your iPhone or you’re forced to wait for a repair to be made, you can access the service via the web in the Google Chrome or Microsoft Edge web browser.
FAQs
To fix it when the Discord server isn’t working, try restarting your Discord app, restarting your device, and checking online to see if Discord is experiencing a glitch. You can also update the Discord app, check your internet connection, and ensure Discord has the necessary permissions.
If Discord notifications aren’t working, ensure you’ve enabled notifications in your iPhone settings. Next, go to your Discord account and select the notifications you want to receive. Also, ensure your phone isn’t set to Do Not Disturb, and clear the Discord data cache.
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