Wondering how to fix your camera roll isn’t backed up by Snapchat.
Yes, you are at the right place to learn about fixing the camera roll isn’t backed up by Snapchat.
Recently, many Snapchat users have reported that the Snaps posted by them on Snapchat aren’t backed up to the phone gallery.
Snapchat allows you to save Snaps to your camera roll. Sometimes, you might encounter a few issues while saving Snaps to the phone gallery.
In this guide, we’ll explain a few of the following techniques to fix the camera roll that isn’t backed up by Snapchat.
1. Check if Snapchat has access to your storage
2. Backup Memories & Camera Roll by Snapchat
3. Back up Camera Roll by using Snapchat Save button
4. Check Backup Progress on Snapchat
5. Clear the data from the Downloads
9. Uninstall and reinstall the app
We will discuss each of these in detail below.
Check if Snapchat has access to your storage
Follow the below steps to check if Snapchat has access to your storage.
Open your phone gallery.
Select one of the images from your phone gallery.
Tap the Share icon at the bottom left corner of the image.
Check if you can see the Snapchat icon among the menus.
If yes, it is sure that your Snapchat has access to your phone’s storage.
If the Snapchat icon is not shown in the menu bar. It means Snapchat has no access to your phone’s storage.
Follow the below steps to provide phone storage access to Snapchat.
Open the “Settings” on your mobile phone.
Scroll down and click on the “Apps” option.
Search for “Snapchat” in the search bar.
Click on “Snapchat” from the search result.
On the landing page, you will see multiple options such as “Notification”, “Permissions”, “Data usage” and more.
Click on “Permissions”.
And from there, enable the permissions for the Storage.
You must restart your phone after completing these procedures.
Check whether the camera roll isn’t backed up issue on Snapchat is fixed now. If not, try the next method.
Backup Memories & Camera Roll by Snapchat
Here, we will discuss the process of Backup Memories & Camera Roll by Snapchat through the Android.
Follow the below steps to backup your camera roll to memories on Snapchat through the Android.
Open the Snapchat app.
Select the Memories icon.
Tap on the Camera Roll.
Select the pictures you want to backup to Snapchat.
Tap on the Export icon.
Click on the More option.
Then tap on the Snapchat icon from the menu.
Then click on the Save icon at the bottom left side of the image.
Finally, click on “Save to Memories & Camera Roll.”
Now the selected snaps are saved in the memories of Snapchat and camera roll.
Here, we will discuss the process of Backup Memories & Camera Roll by Snapchat through the iPhone.
Follow the below steps to Backup Memories & Camera Roll by Snapchat through the iPhone.
Open the Snapchat app.
Select the Memories icon.
Tap on the Camera Roll.
Select the pictures you want to backup to Snapchat.
Tap on the Create icon.
Then click on Save Story.
Now the selected snaps for the story are saved in your camera roll by Snapchat.
Check whether the camera roll isn’t backed up issue on Snapchat is fixed now. If not, try the next method.
Back up Camera Roll by using Snapchat Save button
Follow the below steps to back up the camera roll to Snapchat.
Open the Snapchat app.
Login to your Snapchat account.
Tap on the profile icon at the top of the page.
Click on the Settings.
Click on the Memories.
In the Storage section, we can see the Save Button.
There are 3 options: 1. Memories 2. Memories & Camera Roll 3. Camera Roll Only.
You can select one of the options based on your choice for saving or backing up the snaps.
Here, click on Memories & Camera Roll to back up the camera roll to Snapchat.
Check whether the camera roll isn’t backed up, the issue on Snapchat is fixed now. If not, try the next method.
Check Backup Progress on Snapchat
Follow the below steps to enable Smart Backup.
Open the Snapchat app.
Login to your Snapchat account.
Tap on the profile icon at the top of the page.
Click on the Settings.
Click on the Memories.
In the Storage section, we can see the Backup Progress.
Check that the Backup Progress status shows Complete.
When there is no need to backup memories. In case your memories are not fully backed up, it shows “No Internet Connection” or “#Snaps Remaining.”
Check whether the camera roll isn’t backed up, the issue on Snapchat is fixed now. If not, try the next method.
Clear the data from the Downloads
Follow the below steps to clear all data and cache from downloads.
Go to Settings on your mobile phone.
Click on “App” from the settings.
Click on “Manage Apps.”
Search for “Downloads” in the search bar.
Select the “Downloads.”
Select “Force Stop” at the bottom of the page.
Select “Storage” on that same page.
Click on “Clear Data” from the bottom.
Click on “Clear all Data” and “Clear Cache.”
Restart your phone.
Check whether the camera roll isn’t backed up issue on Snapchat is fixed now. If not, try the next method.
Clear Cache from Snapchat App
Follow the below steps to fix your camera roll that isn’t backed up by the Snapchat issue by clearing the cache from the Snapchat app.
Open the “Settings” on your mobile phone.
Scroll down and click on the “Apps” option.
Search for “Snapchat” in the search bar.
Click on “Snapchat” from the search result.
Click on the “Storage” option.
Check whether the camera roll isn’t backed up issue on Snapchat is fixed now. If not, try the next method.
Clear data from Snapchat App
Proceed with this step only if you don’t have any issue with losing your login details. Follow the below steps to fix the issue “your camera roll isn’t backed up by Snapchat” by clearing all data from the Snapchat app.
Open the “Settings” on your mobile phone.
Scroll down and click on the “Apps” option.
Search for “Snapchat” on the search bar.
Select “Snapchat” from the search result.
Click on the “Storage” option.
Click on the “Clear data” option.
Click on the “Clear all data” from the options Clear all data and Clear cache.
Now a confirmation pop-up will come, click on “OK.”
Restart your phone.
Check whether the camera roll isn’t backed up issue on Snapchat is fixed now. If not, try the next method.
Update the Snapchat App
If your Snapchat app is not updated to the latest version, try updating the Snapchat app. Follow the below steps to fix your camera roll isn’t backed up by Snapchat by updating the Snapchat app.
Open the Play Store or App Store on your mobile phone.
Search for the Snapchat App on the Search bar.
Select the Snapchat App from the search result.
Click on the “Update” option from there.
Check whether the camera roll isn’t backed up issue on Snapchat is fixed now. If not, try the next method.
Uninstall and reinstall the Snapchat application
Follow the below steps to uninstall and reinstall the Snapchat App from the Google Play Store or App Store.
Uninstall the Snapchat App
Long press on the Snapchat app to uninstall the app.
Reinstall the Snapchat application
Follow the below steps to reinstalling the Snapchat app:
First, uninstall the Snapchat app.
Open the Play Store or App Store on your mobile phone.
Search for the Snapchat app in the search bar.
Select the Snapchat App from the search results.
Once the installation is finished, click on the “Open” option from there.
Check whether the camera roll isn’t backed up issue on Snapchat is fixed now. If not, try the next method.
Contact Snapchat Support
If none of the above methods work out, you can try contacting Snapchat customer support.
There are different ways to contact Snapchat support team. A few of them are mentioned below.
- Use Snapchat Support online resources
- Contact Snapchat through the Report link
- Get Snapchat support through Quora and Reddit
- Contact Snapchat Support through Twitter and Linkedin
- Contact Snapchat Support through Email
- Contact Snapchat directly
Detailed step-by-step instruction regarding each of these methods is provided in the following article.
6 trusted ways to contact Snapchat support
Wrapping Up
In this guide, we have looked at different methods to fix the camera roll that isn’t backed up by Snapchat.
Hope you got an idea about fixing the camera roll that isn’t backed up by Snapchat.
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