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How to Fix Baldur’s Gate Not Updating on a Mac

If you’re frustrated when Baldurs Gate won’t update on the Mac, we’ve got some potential solutions you can try to troubleshoot the issue.

What Causes Baldurs Gate to Fail to Update on Mac?

If you can’t update Baldurs Gate on Mac, this can be for a number of reasons with some being easier to fix than others. Here’s a quick overview of why Baldurs Gate might not be updating.

  • The Baldurs Gate servers are down. Sometimes, Baldurs Gate’s servers can be down, so it’s a good idea to check if the issue is on your end or theirs first before doing anything else.
  • A VPN or firewall is blocking access to Baldurs Gate. If your VPN or firewall is set up to block a lot of activity, you may find it impossible to update Baldurs Gate while it’s active.
  • Your Mac isn’t compatible with Baldurs Gate. Got an aging Mac? A recent update may mean you can no longer play Baldurs Gate on that Mac.
  • Your Baldurs Gate install is corrupt. Sometimes, the Baldurs Gate files can fail so you’ll need to uninstall and reinstall it or opt to run Baldurs Gate via your browser.

Note: When Baldurs Gate won’t update, you won’t lose any files or progress as Baldurs Gate data is stored on the cloud. You simply won’t be able to access it.

How to Fix the Baldurs Gate Update Error on Mac

Follow the steps below to fix the Baldurs Gate update error you may be seeing when trying to update it on Mac. Not all of these may apply to your situation but follow them in order and skip any that aren’t relevant. 

1. Check your Mac is online. Check you’re currently online and have a strong internet connection. If you aren’t online, you can’t update Baldurs Gate.

2. Restart your Mac. It’s a simple solution but restarting your Mac often fixes many issues and that can include problems updating Baldurs Gate.

3. Launch Baldurs Gate from your browser. If you keep seeing an “upgrade failed” message, try playing Baldurs Gate via your web browser instead of using the app. By doing so, the latest version of Baldurs Gate player will be installed so you can continue playing.

4. Try using a different web browser. If you also can’t get Baldurs Gate to launch from your browser, try using a different one. Baldurs Gate recommends using Google Chrome or Firefox rather than Safari.

5. Uninstall and reinstall Baldurs Gate. Uninstall the Baldurs Gate app from your Mac and try reinstalling it. This can fix issues with corrupt files.

Note: Make sure to download Baldurs Gate from a reputable source.

6. Update your Mac. Sometimes updating your Mac can fix many common issues, including running Baldurs Gate successfully.

7. Disable your VPN or firewall. If you use either a VPN or a firewall, the update may fail due to network issues. Disable them temporarily to update Baldurs Gate.

8. Reset Baldurs Gate settings. If you’re willing to delve into some settings on your Mac, navigate to Library > Preferences then delete everything in the Baldurs Gate folder.

Note: To access the Library folder, with either the desktop or a Finder window as the frontmost application, hold down the Option key and select the Go menu. The Library folder appears as one of the items in the Go menu.

9. Download Baldurs Gate to a USB flash drive on another Mac. If you’ve tried removing all traces of Baldurs Gate on your current Mac, try downloading a new version of it via a different Mac. It requires you to have another Mac available (or from a friend), but it may fix the issue.

10. Contact Baldurs Gate support. If you’ve tried all these steps and Baldurs Gate still won’t work, contact Baldurs Gate customer support with your Baldurs Gate username, any error messages you’ve received, the model name of your Mac, and which version of macOS your Mac is running.


How do I delete Baldurs Gate from my Mac?

If you decide you don’t want to use Baldurs Gate anymore, you can permanently delete it from your system. First, make sure you’ve quit and completely closed down the Baldurs Gate application. Locate the Baldurs Gate application icon in your Mac’s Applications folder, then drag and drop Baldurs Gate into the Trash and Empty it. Note that this removes Baldurs Gate from your system, but does not get rid of your Baldurs Gate account.

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