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11 Ways to Fix Amazon Music Not Working on Android Auto

Amazon Music not working on Android Auto is a common problem that can manifest as missing icon, choppy audio streams, or a non-responsive, blank screen.

This page covers all of the tested and proven solutions for how to fix it when Amazon Music isn’t working on Android Auto, in addition to some tips for how to stop the problem from happening in the future.

Why Amazon Music is Not Working With Android Auto

Here are some possible reasons why Amazon Music isn’t working with Android Auto:

  • A poor internet connection
  • Compatibility issue between Amazon Music and your car’s infotainment system
  • Amazon Music is restricted from running in the background
  • Incorrect settings in the Amazon Music app or Android Auto.
  • A bug in the Android Auto app
  • The app cache has become corrupted

How to Fix Amazon Music Not Working on Android Auto

Here are the best solutions for how to fix Amazon Music not working on Android Auto:

1. Check your phone’s Wi-Fi or cellular connection. The quickest way to do this is to open another app that needs an internet connection.

To troubleshoot the connection issues, you can switch between Wi-Fi and cellular connection and toggle airplane mode ON and OFF.

If Amazon Music stops playing music sometimes while you’re driving, and it happens at the same place every time, then it’s likely a signal issue that’s out of your control.

2. Restart your Android device. This can often clear up minor software glitches that may be causing problems with Amazon Music.

3. Park your car and restart it by turning the ignition off and on. Or, if you can’t do that, some infotainment systems can be restarted by pressing and holding the infotainment’s power button.

This is a recommended step to take, especially if you’re encountering this error.

Amazon Music doesn’t seem to be working right now.

4. Open Android Auto from your car. It’s possible for your phone to be plugged into your car and everything else running correctly, but Android Auto hasn’t been triggered. It must be turned on for your phone to put Amazon Music on your car’s display.

For example, with your phone plugged in, you might see an Android Auto button on your car’s head unit. Tap it to load the Amazon Music icon and icons for all your other Android Auto apps.

Not all cars work the same way. Consult your car manufacturer’s user manual for details specific to your vehicle.

5. Check to make sure your vehicle and your car stereo are compatible with Android Audio. The Android auto compatibility page will help you find out if your specific car and stereo are compatible. If they are not, there’s nothing you can do to get Amazon Music working on Android Auto in your vehicle.

6. Add Amazon Music to Android Auto if it’s not showing up as an option in your car. You shouldn’t need to do this because it happens automatically once Amazon Music is installed on your phone. However, it’s possible to hide apps from displaying in Android Auto, which might be why Amazon Music isn’t showing up in your car.

On Android phone, navigate to Settings > Apps > Android Auto > Open > Customize launcher > Tap Amazon Music app to add a checkmark next to it.

7. Turn off battery optimization to fix things like buffering issues and unresponsive screens.

Here’s how to stop restricting Amazon Music’s battery usage on a Google Pixel: Go to Settings Apps Amazon Music App battery usage, then tap Optimized. If that doesn’t help, return to that final screen and select Unrestricted instead.

8. Enable autostart for Amazon Music. This will allow the Amazon Music app to start automatically when you connect your Android device to your car. To enable autostart for Amazon Music, go to Settings > Apps > Amazon Music > Autostart.

9. Update your Android apps and update the Android OS. If a known bug prevents Amazon Music from working correctly with your car, there’s a good chance an app update or operating system update will fix it.

10. Clear the cache for the Android Auto app and the Amazon Music app. Deleting an app’s cache clears away potentially corrupted temporary files that could be to blame for Amazon Music not working with Android Auto.

11. Uninstall and reinstall the Amazon Music app. If nothing else has worked to this point, take the time to completely uninstall Amazon Music from your Android phone. Then reinstall the Amazon Music app from Google Play Store.

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