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Why Does Crunchyroll Keep Logging Me Out ? [11 Ways to Fix It]

Crunchyroll Keep Logging Me Out

This guide provides the tested and proven solution to fix the persistent issue of being logged out on Crunchyroll.

Why Does Crunchyroll Keep Logging Me Out?

The problem could lie with your device, your network, or with Crunchyroll itself. Here are some specific things that could be happening.

  • Crunchyroll might be down.
  • Crunchyroll might have detected suspicious activity in your account.
  • Corrupted cache.
  • Outdated app or device.
  • You are already logged in to several devices.

How to Fix Crunchyroll Keep Logging Me Out

Here are the best solutions to fix the Crunchyroll logging-out issue.

1. Check if Crunchyroll’s down. The Crunchyroll service could be experiencing a server outage or other technical issues.

2. Restart your streaming device. Try restarting your streaming device. Most device-related problems can be fixed by restarting your device. (AndroidiPhone) 

If you are using a Smart TV, unplug the smart TV from the wall. Then press the power button for a few seconds to discharge the TV completely. Then plug it back in, turn it back on, and try Crunchyroll again.

3. Use another device to watch Crunchyroll. If Crunchyroll is logging you out continuously on your device, then it might be a problem with your device.

You can try watching Crunchyroll via its app for phones, tablets, or TV streaming devices.

Note: If someone is already using the Crunchyroll on that device, you should log it off before using it. Also, if you are using a browser to watch Crunchyroll, you can try using other browsers to stream movies or TV shows on the platform.

4. Log out of Crunchyroll from all devices. If Crunchyroll senses misuse of its program, it may sign you out of all devices for security reasons.

If you are using Crunchyroll on multiple devices, then you need to log out from all those devices. Logging out of Crunchyroll can clear any data cache that might be corrupted or causing a problem.

5. Change the password of the Crunchyroll. This will also prevent unauthorized access to the Crunchyroll.

6. Turn off VPN. VPNs change your device’s IP address, making it appear as if you’re connecting from a different location. Some use VPNs to access region-restricted content on Crunchyroll.

However, Crunchyroll prohibits VPN use, which could impact your account. Ensure your VPN is turned off before logging into your Crunchyroll account.

7. Check for Crunchyroll app updates. If your Crunchyroll app is ever out of date, it can lead to connection errors

Check for and install any Crunchyroll app updates on your Android device or app updates on your iPhone. If your Crunchyroll app is ever out of date, it can lead to connection errors and other issues that may lead to Crunchyroll not working on your mobile device.

Amazon Firestick

  • Press Home on your Firestick controller.
  • Navigate to the gear icon for settings.
  • Select Applications and then Manage Installed Applications.
  • Find and select Crunchyroll.
  • Look for the Update option; if absent, you’re already up to date.

Apple TV, iPhone, and iPad

  • Go to the App Store.
  • Search for Crunchyroll.
  • Tap Update if available.


  • Open Google Play Store.
  • Tap your profile icon.
  • Select Manage apps & device, then find Crunchyroll.
  • Choose Update.

Roku TV

  • Press Home on your remote.
  • Highlight Crunchyroll.
  • Press “*” and select Check for updates.

8. Clear the cache and cookies. When you are using Crunchyroll on a browser or phone, the cache will accumulate over some time. Sometimes, the cache data already stored in your browser can interfere with navigation and streaming. The info may be corrupted, out of date, or there may just be too much of it.

Google Chrome

  • Open the Google Chrome browser
  • Click the 3 vertical dots on the top right of the page. 
  • Click on More Tools.
  • Click on Clear browsing data
  • Now Clear browsing data page is open.
  • Adjust the Time Range.
  • Choose Cookies and other site data and Cached images and files.
  • Click on Clear data.

Mozilla Firefox

  • Click the three-line menu.
  • Select Options.
  • Choose Privacy & Security.
  • Click Clear Data.
  • Check Cookies.
  • Click Cached Web Content.
  • Click Clear.


  • Click Safari.
  • Go to Preferences.
  • Go to Privacy.
  • Click Manage Website Data.
  • Click Remove All.
  • Select Remove Now.


  • Open Settings on your mobile phone. 
  • Scroll down and click on the Apps option.
  • Search for Crunchyroll on the search bar.
  • Select Crunchyroll from the search result. 
  • Click on the Storage option.  
  • Click on the Clear cache
  • Now a confirmation pop-up will come, click on OK


  • Tap the iPhone’s Settings app.
  • Scroll down and tap the Crunchyroll app.
  • Turn on the Reset cached content slider.
  • Restart your phone.

9. Uninstall and reinstall the Crunchyroll app. If nothing else has worked to this point, take the time to completely uninstall Crunchyroll from your Android or iPhone. Then reinstall the Crunchyroll app on your device.

10. Update the device. Your device could be lacking the latest system updates and causing compatibility issues on Crunchyroll. It is also possible that an error occurred on your operating system, and an update is needed to fix it.


  • Open the Phone Settings.
  • Click on Software Update.
  • Click on Download and Install


  • Open the iPhone Settings.
  • Click on General.
  • Select the Software Update.
  • Click on Automatic Updates and check for updates.
  • Click on Download and Install.


  • Press the Windows key on your keyboard and click on Settings inside the Start Menu.
  • Now, click on Update and Security.
  • Lastly, click on Windows Update and install the latest version of Windows.

Samsung Smart TV

  • Go to Settings 
  • Click on Support
  • Click on Software Update
  • Click on Update Now

For other devices, please visit your user manual to install the update on your operating system.

11. Contact Crunchyroll Support. If all else fails, it may be time to report the issue to Crunchyroll. It could be an issue with your account, and Crunchyroll customer support should be able to help you determine if that’s the case.

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