Home » Tech » Why Does Crunchyroll Keep Logging Me Out ? (2023)

Why Does Crunchyroll Keep Logging Me Out ? (2023)

Crunchyroll Keep Logging Me Out

Is Crunchyroll logging you out continuously? If so, then this is the right guide to help you fix the issue.

To fix Crunchyroll logging-out issue, you should log out from all the devices where your Crunchyroll account is logged in, clear the cache, change the password, and try using another device to access Crunchyroll.

Whether you’re watching on your computer, mobile device, or smart TV, the potential fixes are basically the same.

Why Does Crunchyroll Keep Logging Me Out?

The problem could lie with your device, your network, or with Crunchyroll itself. Here are some specific things that could be happening:

  • Crunchyroll is having a wider problem that affects more than just your app.
  • Crunchyroll might have detected suspicious activity in your account.
  • Your app’s cache is corrupted in some way.
  • You have not updated your app or device in a long time.
  • You are already logged in to a number of devices.
  • Permissions have been denied that are necessary for some things to work.

How to fix “Crunchyroll Keep Logging Me Out” ?

There are a number of proven tech tips that can prevent the Crunchyroll from logging you out.

It’s best to work through them in the order listed below as these solutions are organized from simplest and quickest to more complex and lengthy.

Fix 1: Check Crunchyroll Servers

Before making any changes to your device, the first thing that you should always do is verify whether the problem is with Crunchyroll or at your end.

Check the status page of Crunchyroll first to see if there are any reported issues.

You can also check third-party sites which track the up-down status of other websites. They will track Crunchyroll as well.

You can use these websites to check whether Crunchyroll is down right now or not. Here are a few:

Down For Everyone or Just Me

Is it Down Right Now?

Outage.Report

Fix 2: Restart your streaming device

Try restarting your streaming device. Most device-related problems can be fixed by restarting your device.

If you are using a phone, follow the below steps to restart your mobile phone.

  • Hold down the power button until the shutdown menu appears.
  • Choose the “Power off” icon.
  • Once the device completely shuts off, start it back up by holding the power button.

If you are using a Smart TV, unplug the smart TV from the wall. Then press the power button for a few seconds to discharge the TV completely. Then plug it back in, turn it back on, and try Crunchyroll again.

Check whether the Crunchyroll logging out issue is fixed now. If not, try the next method.

Fix 3: Use another device to watch Crunchyroll

If Crunchyroll is logging you out continuously on your device, then it might be a problem with your device.

You can try watching Crunchyroll via its app for phones, tablets, or TV streaming devices.

If someone is already using the Crunchyroll on that device, you should log it off before using it.

Also, if you are using a browser to watch Crunchyroll, you can try using other browsers to stream movies or TV shows on the platform.

Fix 4: Logout of Crunchyroll from all devices

If Crunchyroll senses misuse of its program, it may sign you out of all other devices for security reasons (believing that your password may have been compromised).

This might be because your password is with multiple people in different locations.

If you are using Crunchyroll on multiple devices, then you need to log out from all those devices. Logging out of Crunchyroll can clear any data cache that might be corrupted or causing a problem.

Multiple people might be using your account at the same time. This results in logging out of Crunchyroll for you.

So, log out from all the devices and try logging in again.

Fix 5: Change the Password of the Crunchyroll

Once in a while, you have to change your password. This will also prevent unauthorized access to the Crunchyroll.

So, if you have not updated your password for a long time, try updating your password.

You can update your password by clicking on Forgot Password link on the login screen.

Fix 6: Turn Off VPN

VPNs allow you to change the IP address of your device. This makes it look like you’re connected to the internet from a different location.

Some use these services to access contents on Crunchyroll that are not available in their region. Crunchyroll doesn’t have permissions to stream that particular content on your region.

So, they don’t want you to use VPN to access the content. This might affect the working of your Crunchyroll account.

So, if you’re using a VPN on your device, make sure it’s turned off before trying to log in to your Crunchyroll account.

Fix 7: Update the Crunchyroll App

If you have not updated the Crunchyroll for a while, follow the below steps to update the Crunchyroll app.

  • Open the Play store or App store on your mobile phone. 
  • Search for Crunchyroll app on the Search bar.
  • Select the Crunchyroll app from the search result.
  • Click on the “Update” option from there.

Check whether the Crunchyroll logging out issue is fixed now. If not, try the next method.

Fix 8: Clear the cache

When you are using Crunchyroll on a browser or phone, cache will accumulate over a period of time.

Sometimes, these cache data already stored in your browser can interfere with navigation and streaming. The info may be corrupted, out of date, or there may just be too much of it.

Clearing the cache can improve Crunchyroll’s performance and fix the logging out issue.

Google Chrome

If you are using Google Chrome, then follow the below steps to clear browser cookies and cache in Google chrome through desktop or laptop.

  • Open the Google Chrome browser
  • Click the 3 vertical dots on the top right of the page. 
  • Click on “More tools”.
  • Click on “Clear browsing data”. 
  • Now Clear browsing data page is open.
  • Adjust the “Time Range” .
  • Choose Cookies and other site data and Cached images and files.
  • Click on Clear data.

Android

If you are using Android, follow the below steps to fix clear cache data from the Crunchyroll app.

  • Open “Settings” on your mobile phone. 
  • Scroll down and click on the “Apps” option.
  • Search for “Crunchyroll” on the search bar.
  • Select “Crunchyroll” from the search result. 
  • Click on the “Storage” option.  
  • Click on the “Clear cache”. 
  • Now a confirmation pop-up will come, click on “OK”. 

iPhone

If you are using iPhone, follow the below steps to fix clear cache data from the Crunchyroll app.

  • Tap the iPhone’s Settings app.
  • Scroll down and tap the Crunchyroll app.
  • Turn on the Reset cached content slider.
  • Restart your phone.

Fix 9: Uninstall and Reinstall the Crunchyroll app

Follow the below steps to fix the Crunchyroll logging out issue by uninstalling and reinstalling the Crunchyroll app from the Play Store or App Store.

  • First, uninstall the Crunchyroll app.
  • Then open the Play Store or App Store on your mobile phone. 
  • Search for Crunchyroll app in the search bar.
  • Select the Crunchyroll app from the search results. Click on Install.
  • Once the installation is finished, click on the “Open” option from there.

Check whether the Crunchyroll logging out issue is fixed now. If not, try the next method.

Fix 10: Update the device

Your device could be lacking the latest system updates and causing compatibility issues on Crunchyroll. It is also possible that an error occurred on your operating system, and an update is needed to fix it.

For Android users

Follow the below steps to update the Android OS on your Android phone.

  • Open the Phone Settings.
  • Click on Software Update.
  • Click on Download and Install

Restart the phone and check whether you can access the Crunchyroll app now. If not, check the next method.

For iPhone users

Follow the below steps to update iOS on your iPhone.

  • Open the iPhone Settings.
  • Click on General.
  • Select the Software Update.
  • Click on Automatic Updates and check for updates.
  • Click on Download and Install.

For Windows Computer users

If you are on a Windows computer, you can update it by doing the following:

  • Press the Windows key on your keyboard and click on Settings inside the Start Menu.
  • Now, click on Update and Security.
  • Lastly, click on Windows Update and install the latest version of Windows.

For Samsung Smart TV users

If you have not updated your Samsung TV for a while, follow the below steps to update it.

  • Go to Settings 
  • Click on Support
  • Click on Software Update
  • Click on Update Now

For other devices, please visit your user manual to install the update on your operating system.

After updating your device, go back to Crunchyroll and check if the problem would still occur.

Fix 11: Contact Crunchyroll Customer Support

If all else fails, it may be time to report the issue to Crunchyroll.

It could be an issue with your account, and Crunchyroll customer support should be able to help you determine if that’s the case.

Fix 12: Wait it out

If none of the above steps works out, then it is advisable to wait for a few days before repeating the steps mentioned above.

Wrapping Up

Summing up, if your Crunchyroll keeps logging you out, then

  • Start with the basic things like restarting the device
  • Log out of Crunchyroll from all devices and change your password
  • Update the Crunchyroll app
  • Clear cache
  • Uninstall and Reinstall the app
  • If nothing works out, contact Crunchyroll Customer Support.

This sums up our guide on what to do if you keep getting logged out of Crunchyroll.

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