Home » Apps » 6 ways to contact TikTok (2022)

6 ways to contact TikTok (2022)

How to contact TikTok about banned account? (2022)
Illustration by Murat Kalkavan from Ouch!

“How to call TikTok?”

Tiktok does not have a public phone number that allows one to call and speak directly with them.

If you were just googling that question, though, you’re probably in need of urgent support from Tiktok with regard to your company profiles.

Well, you’re not alone.

In the era of online support, we are accustomed to getting in touch with businesses easily.

Online chats, email, and helplines are now the most effective and immediate ways to reach the companies whose services we rely on every day.

In the case of TikTok, however, the situation is slightly different.

The process of contacting TikTok may seem challenging, but it isn’t impossible.

Let’s take a look at the best way to contact TikTok support.

1. Contact TikTok through “Report a Problem”

2. Contact TikTok through Feedback form

3. Contact TikTok about banned account

4. Contact TikTok support through email

5. Contact TikTok Support on Twitter

6. Get support from Reddit

We will discuss each of the following below.

Contact TikTok through “Report a Problem”

The best way to contact TikTok is by using the Report a Problem link in the app.

Open the app.

Click on “Me” at the bottom right corner of the app.

Open your profile.

Click on the 3 horizontal dots on the top right corner of your profile.

contact Tiktok support

Scroll down and click “Report a problem”.

how to get unshadowbanned on tiktok quick

It will open to the “Feedback and help” page. 

Press the icon on the top right side and it will open “Your feedback” page.

Hover the arrow to the top right side. It says “Create new feedback”. Click on it

It opens to “Report a problem” page.

Under “Tell us your feedback” section, you can write your issue. 

Click on “Report”.

Contact TikTok through Feeback form

You can access TikTok feedback form to contact TikTok Support.

Tiktok feedback form

TikTok feedback form is available here.

TikTok feedback form

You can report a problem or provide feedback using this form.

You can upload up to 10 screenshots to share details related to your feedback. Supported file types include: 7Z, BMP, GIF, GZ, JPEG, JPG, PNG, TIF, TIFF, RAR, TAR, ZIP

Contact TikTok about banned account

When your account is banned, you don’t have access to your TikTok account.

In this cases, follow the below steps to recover your banned TikTok account.

Create a new account on TikTok with a new username, password, details etc.  

Open the app.

Tap on “Me” at the bottom right corner of the app.

Open your profile.

Tap on the 3 horizontal dots on the top right corner of your profile.

contact tiktok support through report link

Scroll down and click “Report a problem”.

contact tiktok account

It will open to the “Feedback and help” page. 

Press the icon on the top right side and it will open “Your feedback” page.

contact tiktok support

Hover the arrow to the top right side. It says “Create new feedback”. Click on it

contact Tiktok

It opens to “Report a problem” page.

contact Tiktok report a problem

Under “Tell us your feedback” section, you can write your issue. 

Write a feedback about your banned account only if you are sure that you have not violated any of their guidelines.

Provide the information regarding your banned account which is being banned.

Tap on “Report”

Once you have done this, try to login to your banned account.

After some time, sign in to your banned account via another system using the username and password. 

As you have reported your issue, there is a pop up coming in the banned account showing an appeal confirmation. 

Tap on “Appeal the ban”.

In this way, you will get unbanned from TikTok. 

Contact TikTok support through email

There are a few email addresses you can use to contact TikTok support to contact TikTok.

The majority of the time, you’ll receive an immediate reply from an autoresponder, but you may also receive a real response from a TikTok consultant as a follow-up.  

Here are the ones most likely to work – keep in mind, though, that they may be deactivated over time and new ones could appear instead.

Contact TikTok Support on Twitter

All you have to do is send a tweet or private message to TikTok Support, and you could get a reply in as little as a few minutes. The customer service rep running the account might ask you for additional information, offer a suggested solution, or confirm that your message has been passed on to the TikTok team.

Contact TikTok Support on Twitter

Get support from Reddit

You can ask your specific queries about TikTok on discussion platforms like Reddit. They have an active community of users who answers queries related to TikTok.

contact tiktok reddit

These are some of the Reddit communities where you can ask TikTok-related queries.

r/Tiktokhelp
r/socialmedia

How long does TikTok support take to respond?

TikTok does not specify any timeframe for when you can expect to hear back from customer service after submitting your entry form. There’s also no guarantee that you absolutely will hear back, so, unfortunately, all you can really do is sit tight and wait it out.

FAQs

How to contact TikTok without an account?

There are different methods mentioned in this article where you can contact Tiktok without an account. Contacting via Twitter is one among them.

Does TikTok have live chat?

TikTok doesn’t offer live chat with support at the moment.

Wrapping up

Contacting TikTok is difficult but not impossible. Most of the time you will receive an automated response or no response at all. Hopefully, with our different ways to contact TikTok support, you’ll find the right way to get back your TikTok account. Good luck!

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