Home » Tech » 9 Proven Ways To Contact Instagram Support [December 2022]

9 Proven Ways To Contact Instagram Support [December 2022]

contact instagram support

“How to call Instagram?”

Instagram does not have a public phone number that allows one to call and speak directly with Instagram Help Center.

If you were just googling that question, though, you’re probably in need of urgent support from Instagram.

Well, you’re not alone.

In the era of online support, we are accustomed to being able to get in touch with businesses with ease.

Online chats, email, and helplines are now the most effective and immediate ways to reach the companies whose services we rely on every day.

In the case of Instagram, however, the situation is slightly different.

The process of contacting Instagram may seem challenging, but it isn’t impossible.

Let’s take a look at the best way to contact Instagram support.

Use Instagram Help Center

Contact Instagram Support directly

Contact Instagram via Report link

Reach out to Instagram community in Reddit

Contact Instagram Support via Twitter and Linkedin

Use official Facebook pages

Contact Instagram Support through Email

Contact Instagram Business Support

Contact Instagram directly

Each of these methods is mentioned in detail below.

Use Instagram Help Center

Before directly contacting Instagram, check whether queries similar to yours are answered earlier. You can check it using the Instagram Help Center.

Instagram Help Center is a comprehensive and frequently updated resource on everything related to Instagram from onboarding Instagram to deleting your Instagram account.

The good thing about the Instagram help center is that you can access it for free, even if you are not logged in to Instagram.

Instagram Help centre

You can use the Instagram help panel for asking queries about the following topics

  • Instagram features such as reels , stories etc
  • Managing your account
  • Privacy, safety, and security
  • Policies and reporting.

Most of the general issues faced by Instagram users are already answered on the help center with detailed step-by-step solutions.

It is very easy to navigate through the Help Center. The site contains a lot of useful resources, solutions to specific issues, and answers to common questions.

You should use the Help Center as a first point of contact before trying other support channels to contact Instagram.

However, regardless of how comprehensive the Help Center is, it is possible that it will not contain the answer to your queries.

In these cases, you might find the below-mentioned support channels beneficial.

Contact Instagram Support directly

Follow the below steps to contact Instagram through the “Report a problem” link.

Open the Instagram app.

Click on your profile image in the bottom right corner.

Contact instagram directly

Click on 3 horizontal lines on the top.

Report a problem instagram

Click on Settings.

In the search bar, type “Report”. Now, you can see the option to “Report a problem”. Click on it.

Contact Instagram Report a problem

A popup will come up. Click on “Report a problem

Mention your issue and click on Submit.

Contact Instagram via Report link

The best way to report abusive content or spam on Instagram is by using the Report link near the content itself.

For example, if you want to report an Instagram post, you can follow the below steps.

Click on  (iPhone) or  (Android) at the top of the photo or video you’d like to report.

Contact Instagram by reporting an instagram post

Click on Report (iPhone) or Report… (Android), then follow the on-screen instructions.

Contact Instagram by reporting an instagram post online

Choose the reason why you want to report the post.

Report  instagram post online

Provide further details if required.

Report an instagram post

Click on Submit Report to submit the report.

Keep in mind that your report is anonymous unless you’re reporting an infringement of intellectual property.

The account you reported will not be able to see who reported it. You should also attach screenshots to get the best results.

You will be contacted by an Instagram administrator who will review the report.

You may check the status of your ticket in your account. If your request is denied, you have the right to appeal the decision.

For more information on reporting, you can check this link.

Using the “Report” option is worthwhile if your issue is purely technical.

The problem with this method is that only logged-in users can use this option to contact Instagram.

If you lose access to your account on this site, you must proceed to other methods of contacting Instagram.

Reach out to Instagram community on Reddit

You can ask your specific queries on discussion platforms like Reddit.

They have an active community of users who answers queries related to Instagram.

instagram-reddit-community

These are some of the Reddit communities where you can ask Instagram-related queries.

Contact Instagram Support via Twitter and Linkedin

Instagram seems to have accounts on other social media sites like Twitter and LinkedIn.

Instagram twitter account online support

You can tweet your problem to Instagram’s Twitter account or mention them in your LinkedIn post.

Use official Facebook pages

As Instagram is part of Facebook, now Meta, the policies of both platforms are similar. You can also refer to these pages to find out solutions to your queries.

Meta for Business  – with news and updates about business changes to Meta.

Design at Meta – focusing on building a community around product designers and content designers

Meta for Media – to understand how the media use or can use, Meta.

Facebook and Privacy – all info concerning privacy issues.

Meta for Developers – about the technical side of Meta and their business tools leveraging AI or ML

Engineering at Meta – even more advanced Meta solutions.

Contact Instagram Support through Email

Here are a few email addresses you can use to contact Facebook support.  

The majority of the time, you’ll receive an immediate reply from an autoresponder, but you may also receive a real response from an Instagram consultant as a follow-up. 

If it is a matter of priority, you can search on LinkedIn for someone working in the relevant department on Instagram.

If their email id is available in their contact info, then you can reach out to them. You can also use tools like RocketReach or Lusha to get their email address.

Since Instagram is part of Facebook/Meta, here are a few email addresses from facebook you can try.

Contact Instagram Business Support

Visit Instagram for Business Facebook page, and via a private Facebook message, you can reach the Instagram Support team on their Facebook business page.

This is the best way to send Instagram a direct message.

Also, if you run some Instagram advertisement or campaign, it’s likely that you were approached by some so-called Instagram Marketing Consultants via e-mails.

They often offer, free of charge, their expertise and advice for your marketing campaigns run on Instagram.

And it’s likely you haven’t accepted that offer, or you haven’t even seen it – but now, when you’re looking for Instagram support, it may be really valuable to look for such an email in your inbox.

It often contains a direct email from a particular employee of Instagram, so you may try your luck at replying to them directly, explaining your issue, and asking for help.

Ultimately, you can schedule a call with an Instagram marketing expert.

Such a short consultancy may answer your questions and you’ll be able, for free, to clarify your needs and doubts without contacting Instagram support.

Contact Instagram directly

If none of the above methods works out and your problem is still unresolved, as a last resort, you can try to contact Instagram directly.

Draft a letter and send it to Instagram Headquarters in the USA.

There are three publicly available Instagram phone numbers that could be found online.

And here’s the Instagram address you can use: 

Instagram Headquarters

1 Hacker Way

Menlo Park, CA 94025

The United States of America

How long does Instagram support take to respond?

Several factors can affect how quickly Instagram responds. Normally, it takes about a week for a support team to get back to you with a response. However, these timelines are not guaranteed.

FAQs

How to live chat with Instagram Support?

Instagram doesn’t offer live chat support.

How to contact Instagram without an account?

There are different methods mentioned in this article where you can contact Instagram without an account. Contacting via Twitter is one among them.

Conclusion

Contacting Instagram customer service is difficult but not impossible. You will almost always get an automated response or no response at all.

Hopefully, using these methods for contacting Instagram support, you’ll be able to find the right method to solve your Instagram issues.

Best of luck!

Author

  • Jasper Reed

    Jasper Reed is the founder of heyhowtodoit.com, with 8+ years of experience in Search Engine Optimization. He has researched, tested, and written hundreds of articles ranging from social media platforms to messaging apps. With a passion for technology and a natural aptitude for understanding consumer behavior, Jasper has built a successful career in blogging. He has been quoted and referenced by major publications and media companies.